Gwinnett Chrysler Dodge Jeep Ram

by G Charles on 06/22/2021

Advertised price on Edmunds does not include $799.00 service fee.

Read more

by junior2257 on 09/14/2017

I want to bring notice to Salesperson Mike Peay. Mike is unconditionally the best salesperson I've every had the pleasure to deal with. My wife and have have purchased a total of 5 new vehicles from Gwinnett Chrysler Dodge Jeep Ram since the fall of 2013 and we will continue to do so as long as he's the salesperson. We are very pleased with his professionalism, dedication to product detail, and his manners. We recommend him to all of our friends and relatives. Thank you Mike for serving us.!! He gets an "A++" in our book!

Read more

by scientist6 on 07/27/2015

I had really bad experience with these guys. Sales and service. CHECK THE NUMBERS IN THE CONTRACT. I have absolutely sure that will be wrong. I asked and he just said the overall price was the same we discussed earlier. Disgusting! The most ridiculous part was other sales guy yelling at the corredor saing to other "potential" buyer that the car was sold, pathetic. They are bellow zero. It is not just incompetence, it is moral issues as well.

Read more

by queensmall on 05/05/2015

BEWARE of there SCAM! I went in on Saturday May 2, 2015 to purchase a 2015 Jeep Patriot. They advertised they had a special going on with $4,305 OFF the regular price of $20,680. Which ended up being $16,375 with the $4,305 discount. I was putting $8,000 down and financing $8,375. As I was signing the papers and not really reading. The car salesman Ozzie came back with a paper with numbers on them so I started to pay attention because I had to sign the paper that had the price. As I look over the pricing my remaining balance was $15,000 and something and I ask him how is this possible that makes no sense because I'm pretty much paying the car half off. He couldn't explain. So I then asked him what is a Service Agreement and why is it $2,800. He claim it was an extended warranty. I asked him why would I need to purchase an extended warranty when all new cars automatically comes with warranty's. He went and removed the $2,800 with no hesitation. He came back and the numbers was still off. So I double checked it again and it had by Trade In Value $1,500. I ask him what was that for because I wasn't trading in a vehicle. He went and removed the $1,500 with no hesitation and claim the numbers are in there system by default and it was a mistake. I started to think well who else have these guys tricked since it's supposedly in their system by default. When he came back the third time I was like something doesn't seem right. I told him, You guys pretty much tried to overcharge me $4,300 and if I would have signed and not paid attention my $8,000 would have went down the drain. I told him you're claiming to give me $4,305 off just to recharge it in [non-permissible content removed] fees that don't exist. I also told him that he removed the fees with no hesitation because he couldn't explain to me why was they there in the first place. The only excuse he had was the fees are in the system by default which is not a good excuse and are complete lies if you ask me. I also asked him why would you charge me a Service Fee when you're charging me a $675 dealers fee. He had no explanation. He started to get mad. He had an attitude and he was angry because his scam did not work. They tell you their giving you $4,305 off just to add bogus fees to your bill to still get the money they claim their giving you off. I was disgusted that they were so deceitful so I told him it was no way in hell I was going do business with them. I can understand if it was a mistake the first time but two times in a row its a scam and his attitude really told on him. He was nice as long as he could trick me but he became [non-permissible content removed] once I realize their SCAM. Do NOT BUY A CAR FROM THESE GUYS if you do please check your numbers before you sign. They are con-artistes that need to be shut down. They all should be ashamed of themselves manipulating and stealing peoples hard earn money.

Read more

by tammyd4 on 01/21/2015

Quoted us a monthly rate with a 4.5% interest. We agreed to after they said they couldn't go lower on the monthly rate. We actually got a 1.5% rate so they took the savings and listed them as other charges. One charge they printed on the line, you couldn't even really see it. Didn't figure this out until later. Our mistake but very shady on their part. Discussed with manager with no results. Won't go back.

Read more

by stealerships on 06/19/2014

I should have seen their D- rating on the better business bureau site and left but they had an awesome deal on a car I wanted. From the get go, they spent more time trying to pack the deal with unwanted bs that costed thousands of dollars and actually brought the price of the car above msrp. When I refused, the business manager threw a fit. I guess he had a boat payment past due.

Read more

by jojoann125 on 05/31/2013

One would think that a business strives to satisfy the customer... not the case here. I signed a contract to purchase a vehicle with the agreement that the dealership would pay off the loan for my trade-in. I get a call from my loan company 2 weeks later stating that the check from Gwinnett Chrysler Dodge Jeep was $4000 dollars short! I called the dealership and the sales manager stated, "Yeah, we were going to call you..." Riiiiight. The dealership refused to admit their mistake and conveniently the salesman that wrote the contract had been out since I called. Also, conveniently, the female staff that was supposed to double-check the payoff was not available... Long story, short, they tried to get me to sign a new contract to include the $4000 dollars. The only other option they gave me was for me to pay $4000 out of pocket! I got my trade-in back and the dealership had the nerve to give me a bill on the work they did to my trade-in! The store manage stated he was "frustrated and irritated" with me. This place is unprofessional. They do not value your business. They did not make any attempt to correct or even apologize. DO NOT purchase a vehicle from here.

Read more

by spitfireforbas on 02/03/2013

After several exchanges of emails and phone contacts regarding the purchase of an Avenger using the internet price as a guide. We agreed to meet and test drive the car prior to purchase as I wanted to see both the 4cyl and V6 model. Went to the dealer to purchase car. Spend about 30 -45 minutes talking about the car, the prices etc.. However once we sat down to write out the contract details I was informed that the internet price includes several rebates that I was not eligible for hence the price would be another $2000. Nowhere in the ad does it state what programs and I'm not sure most people would quality as a military vet, owning both a VW and dodge in order to get what one would assume is a true advertized price. I would expect that a dealer that prides itself on honesty would specify upfront what the criteria is to get the "special web" price. Needless to say I wasted a 45 mile drive that could have been adverted with upfront honesty

Read more