Midway Ford
Customer Reviews of Midway Ford
Very Happy with Service
byon 12/17/2023
Very professional Service agent. Kept me informed at all times.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
General Superintendent
byon 11/28/2023
Christian Torres attended my vehicle, he got it in without a prior appointment and got me out quickly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 11/24/2023
No hassell staff. They let me know I had points to use. Love that!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Quick to help
byon 10/31/2023
Even with the shortage of parts Christian was resourceful to find then. The team of mechanics are the best in town.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service department (Mike)
byon 08/03/2023
Service representative Mike is very friendly and helpful , I really appreciate his response getting back my vehicle
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Ford Escape feedback
byon 03/28/2023
My Escape has been at Midway Ford in and out since May 2022 for a backup camera failure. Part was requested in June 2022, and as of today March 28, 2023, there is no replacement backup camera for my Ford Escape. Very dissaponted. How much longer do I have to wait?
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Excelente servicio
byon 06/14/2017
Mi experiencia fue muy buena , buena atencion de Luis k fue el k me atendió
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
MR.
byon 01/11/2017
great service by everyone there i went to get a oil change and it was super fast the mechanic are awesome GOOD JOB GUYS!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great customer service
byon 12/02/2016
Mike was great. I explained that I had a problem with the door not closing and that I believed it was under recall. He confirmed and was able to overnight the part so I could get my car the next day!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Midway Ford
byon 11/01/2016
Good experience. Service department was very courteous and car was done fast.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Awesome service
byon 10/04/2016
Mike and staff were excellent! The service at Midway was day and night compared to the competing area Ford dealership. I will return to Midway for future visits.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service As Always!
byon 08/23/2016
I brought my car in for service on a Saturday afternoon and Ray took great care of me. My car was in and out in less than 40 minutes and I was on my way. Very impressed with the service level and professionalism! Thank you Ray!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Midway Ford
byon 07/27/2016
Mr. Martín was very helpful and professional. He expedited my service ticket and was very helpful when it came to the customer service manager from Ford North America. Will be using Midway Ford for all my service needs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 06/22/2016
The service manager outstanding, the service was prompt. No car wash was offered.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
great fast service.
byon 06/20/2016
The service I was given was excellent. The service person was friendly and took care of my issues the same day.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Good
byon 06/17/2016
The service was excellent. I have no complaints. I would recommend
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Muy buen servicio.
byon 05/29/2016
Fui atendido con profesionalidad por parte del sr. Mike y todo su equipo. Buen trabajo.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable
Excellent service
byon 05/18/2016
My experience in the dealership was fine, everything was done very well. I am very satisfied with the service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Have It Your Way At Midway
byon 05/07/2016
My leased Explorer was towed from Broward County with a dead battery. By the time I arrived at Midway, Ray put a new battery in and I was on my way. Always great service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Honest Folks and Great Service!
byon 04/06/2016
Had my 2015 F350 Platinum serviced last week. Changed my oil and antifreeze. As usual these guys are on point. Michael Martin my service advisor keeps me well informed from start to finish. He takes the time to explain any details that come about. The last time I talked to him about replacing my antifreeze/coolant, he remembered that my radiator had been damaged and replaced along with the coolant as a result of a raccoon that was caught in the belts (poor guy) as i cranked the motor over. When he realized I still had extra miles of service life on the coolant he made me aware to hold off doing the flush. Hence, I'm here now and at the dealer for this very service. It's always good to know these folks truly are watching your back.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent Service
byon 04/05/2016
I had a Saturday morning appointment. The serviceman was Michael Martin, when I arrived, there were other customers before me, I was able to see and hear how well he listened to their comments and problems with their cars. when it was my turn, I told him that I wanted an oil change and tires rotated. He prepared the paperwork took my keys and I proceeded to the waiting room. My car was ready within the hour. I was very grateful, since I had other appointments on the other side of town. My comment to Michael was "Excellent"! He is very pleasant and has the right attitude in treating his customers and providing as I previously mentioned, Excellent Service!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
