Miami Lakes Chevrolet
Customer Reviews of Miami Lakes Chevrolet
lousy service
byon 07/07/2023
One star is giving the Jeep dealer a super review, it should be negative 1 million. Just called for an appointment at Jeep, they told me Monday at 9:30 am is the appointment, they did not ask for name nor anything, seems that what they did was just send me to hell, what a lousy company. Do not buy or service your vehicle there. Robert Dirnfeld [contact info removed]
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
good
byon 01/30/2023
service advisor very helpfull
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Fast and courteous service!
byon 10/23/2022
Came in for an oil change and tire rotation, in and out in less than an hour, will definitely return!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Maintenance
byon 08/05/2022
Didn’t fulfill any of my request only did basic oil change
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Mr Jorge Leōn
byon 05/01/2021
Because of my Chevrolet Tahoe not being serviced and diagnosed correctly four over 3 weeks at Miami Lakes auto mall I was forced to trade in my Tahoe and buy another Tahoe at Tropical Chevrolet. There I also had another bad experience not only buying the car but on the second day when promised to And when I bought my 2020 Chevrolet Tahoe found out that there was a broken passenger tail light and someone who works there apparently when driving the car to get washed the car was hit my front driver side on April 28 2020 around 4pm. There a lot more that I would want to put in but it would be a blessing that I speak to someone in regards of my 2 incidents. [contact info removed]
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
MIAMI LAKES AUTOMALL
byon 11/19/2020
Never recommend this dealer to anyone, They never help you and the 0 mile car just like mina have problems that they don’t even know how to fix
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Same
byon 12/11/2019
I rec'd a call from one of the manager from MIAMILAKES auto mall on 12/5/2019 at 5:40pm, however I was at work so I was not able to have a conversation with him I ask him to call on Friday 12/6/19 about 10:am he said okay, as of this day 12/11/19 I have not received a call from the him. Do you all care about customers?
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Great!!
byon 11/12/2019
Everyone was amazing! Very professional & made sure everything went as smooth and fast as possible.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 08/10/2019
Staff were friendly. The hourly rate for services were high, but my issues were resolved.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Excellent Experience
byon 07/20/2019
Quick and respectful of my time. Parts needed to be ordered to complete my service and the parts department was able to get my part quickly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
El Mejor Servicio.
byon 07/03/2019
Se me trato con cortesia y respeto y se me explico todo el proceso. Muchas Gracias, definitivamente volvere a darle servicio a mi Carro con ustedes, gracias nuevamente a Ruben y todos los empleados del Dealer.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2011 Colorado
byon 06/28/2019
After all was said and done I received only one key for the new ignition, no extended replacement warranty, and found a uninstalled screw on the interior floor of the vehicle.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable
My car at Miami Lakes Chevrolet
byon 06/01/2019
Mr Candelaria was very informative, courteous and very knowledgeable of his job. Car was delivered way ahead of the promised time and overall was an awesome experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Real Estate Professional
byon 01/19/2019
I have been coming to the same dealership since 2008, the service has been a professional customer service every time, I have been there.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
recall n182156820
byon 12/11/2018
service improved a lot after what you have been doing lately.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 12/07/2018
Very professional and on time
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
MLC Service
byon 09/04/2018
Conrad and his dept are awesome, great service. You can always count on him!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service!
byon 08/08/2018
My service advisor Ihosvany Mesa was very professional and courteous. He delivered my car cleaned and within the timeframe promised to me.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Professional Service
byon 08/08/2018
Everyone at the Auto Mall Miami Lakes service center were extremely professional. They provided complimentary water and coffee, and the inside waiting area was comfortable. Especial thanks to Ishmael who explained the service to be provided in detail and gave me great customer service. I’ll be returning there for any future service fir my car
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
A Job Well Done!
byon 06/16/2018
I received excellent service. I need an oil change and a quote on my vehicle going into 100,000 miles. I received a oil change maintenance plan and information about my vehicle 100,000 mile mark. I have not received a quote for my vehicle 100,000 miles.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent work
byon 06/09/2018
Great staff, professional team,
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments