Miami Lakes Chevrolet
Customer Reviews of Miami Lakes Chevrolet
VERY DISORGANIZED DEALERSHIP
byon 02/22/2021
This dealership has to be the most disorganized and unprofessional dealership I have ever dealt with. In a day and age where the internet is one of the main sources for communication as well as purchasing products you would think that a car dealership would have a strong internet department. I spent two days trying to contact this dealership through their own website in order to work out a deal to lease a vehicle. There were two brands that I was interested in (RAM and Chevy). I first contacted them about a RAM 1500 and received a fairly quick response via text message. After a couple of text messages back and forth with the salesperson three days went by and I was left waiting for a quote that I never received. I then turned my attention to a Chevy Silverado 1500. That's where I attempted to contact them for two days and received no response. It was only when I made a request through TrueCar.com that someone immediately contacted me. This experience was no better. The person whom I spoke with and claimed to be a "manager" asked basic questions over the phone, told me she was going to put some numbers together and would call me back shortly. About an hour and a half later I was contacted by a salesman who was asking me when I was going to go to the dealership to see the car. Then when I would try to speak to him he would repeatedly cut me off and only when I got a little stern with him over the phone was when he became sensitive and told me I did not need to speak to him that way (I was stern out of frustration, but never cursed at him). I advised him that I was told by the manager that I would be receiving a call from her with a quote and since my experience with the dealership had been so negative up to this point I would not be spending my hard earned money there and I just simply hung up when the salesman continued to interject and did not seem interested in anything I had to say. My advice to anyone who decides to go to this dealership is "don't do it". There are plenty of other places to purchase or lease a car where you will be valued as a customer and treated with courtesy and respect.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Owners
byon 12/11/2019
Our sales associate was great. He was very helpful and very professional. I would recommend him to anyone. The dealership atmosphere was friendly and inviting.
Awesome deal and customer service!
byon 10/01/2019
Carlos Nunez and the rest of the team at Miami Lakes are top class representatives. They always exceed my expectations when purchasing or leasing from Miami Lakes Auto Mall.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Norgis was a excellent salesman
byon 09/12/2019
Norgis was a friendly person that help me in the purchase process and everything was perfect. Thanks
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Treated like family and loved it!!!
byon 04/22/2019
Thanks to finance managers Julio Bardina and Jose Rodriguez for going above and beyond to get me the best deal possible, I was finally able to join the Chevy family, also a big thanks to Luis Sifontes for treating me like family. I’m now a proud owner of a sexy 2019 metallic blue Chevy Equinox!!!!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Mrs
byon 04/02/2019
Very professional and nice enviroment and personal
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
For Great Purchase Service - Come here
byon 03/20/2019
Staff was great. Only thing is that it took some type to be offered some water. Financing experience was good. Thank you.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Chevy's #1
byon 11/18/2018
I had a great experience buying my new car at Miami Lakes Chevrolet. They checked their inventory right there in the office and I selected my model in the comfort of air conditioning. Zero pressure in buying the car; the finance department found me the best financing available among their several vendors. Thanks Miami Lakes Chevrolet!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Review
byon 08/16/2018
Friendly staff, good buying experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great auto dealer
byon 07/27/2018
Great service Buying my chevy equinox
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
New sales purchase
byon 07/11/2018
Thanks to Miami Lakes Auto Mall for helping our family purchase 2new vehicles. The team at Miami Lakes Auto Mall were excellent in working with us on our new car purchases and I would do business with them again and or recommend them to anyone in the market for a new car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
They are worth a trip!
byon 05/15/2018
Our salesman Rolando worked with us to be sure we got every incentive possible and keeps calling to make sure we are enjoying the Equinox, we are. The finance person was equally nice and helpful. They made the car purchase a fun day.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great experience!
byon 05/11/2018
First time purchasing a car with a salesman that I truly felt was on my side. Osvaldo took his time in showing me all options on the car all the way through the sales process and driving out with my new 2018 Chevy Colorado.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Extremely Happy
byon 04/18/2018
I would like to thank Bobby and everyone that helped me. Bobby made me felt welcomed and made the experience fast and easy. I highly recommend anyone who wants to jump into a Chevy. I must also admit this is my first Chevy and I didn't realize what a great car and the amount of features you get with a great price.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Love my new Traverse
byon 03/29/2018
Great personalized service-Jennifer Hernandez was amazing!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Well done
byon 03/13/2018
Enjoyed working with the team at Miami Auto Mall...Thank you for your ebay post...it allowed me to quickly zone in on the best truck deal out there...saves time with negoations...
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Experience
byon 12/26/2017
From the sales manager Alex to the salesman to the finance person I could not have been more pleased. I dread going to by a car but after dealing with them I will have no problem going back.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
great customer service
byon 09/22/2017
Everything went great From the salesman to the finacial manager to the insurance agent I have already recommended someone keep up the good work
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Awesome Experience
byon 08/29/2017
I went with my daughter to purchase a Camaro SS for her and our experience was amazing. The salesperson Oscar M. Veiga went out of his way to get us the best deal and make sure that we were completely satisfied with our selection. I would recommend this dealer to anyone looking to purchased a Chevy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best car buying experience ever!
byon 07/03/2017
I just bought a Chevy Colorado 17. the sale agent Rolando Villanueva (Roly) was amazing the same Jose (finance manager). I feel more than welcome to the Chevy Family. Thank you.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excelent Dealer
byon 02/03/2017
Very happy with my purchase. Great sales person, very satisfied with Norka. She was outstanding. Very smooth and professional experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments