Alpine Buick GMC
Customer Reviews of Alpine Buick GMC
Oil change and tire rotation
byon 05/15/2022
Good price (with coupon).
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
M
byon 05/10/2022
Service department is horrible.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Oil change
byon 04/02/2019
At Alpine they used to give you a loaner car while getting a service, that’s why I continued to take my car there. I went for a service and wasn’t aware that I wouldn’t get a loaner, and missed an appointment. After I got my cars oil changed my car hasn’t been driving the same, I don’t know what they did to my car but it wasn’t right. Not coming back!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent service!
byon 03/01/2016
I had a really good experience. Jesse Zumbrum specifically was very helpful!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Mrs Wilma Dunais
byon 12/22/2015
Seriously???? You want feedback after the way your service dept. treated me last Monday? " Atle F???????" and some other heavy set guy were demanding of why I had a certain radio in my car, had a mechanic come do a "scan" and then said they couldn't' get back to me until Wed. The mechanic said that the problems that I was having with the electrical system were probably the radio - "Atle" said that they would do a scan and call me. He couldn't wait to call Tue early with a confirmation of what he had said the night before We have done business with your dealership for a LONG time - and I felt that the whole deal with the scan was a set up and they knew on Monday evening what the problem was but still kept the car - "just to be sure" and then had the audacity to charge me for the "just to be sure". We own 2 Pontiacs and it is for sure we will be finding another place to do business on both cars. I was treated in an shabby manner and the manner in which the entire situation was handles was pretty poor customer service. We will take our business where it is welcome and stay where we are treated like valued customers which we have been all these years
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Excellent Service from Alpine
byon 11/23/2015
I have always received excellent service from Alpine. I was shocked to find that my AWD Equinox had such an expensive "special" battery. I did not realize that I should have been asking about batteries when I bought the car 5 years ago. But that is not a reflection on Alpine. I did not buy it there.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
service department
byon 10/17/2015
Great friendly service. Friendly cashier and parts dept. would recommend
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Excellent Service
byon 09/07/2015
Your EXCELLENT service is why I keep coming back
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
