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Flatirons Subaru

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Customer Reviews of Flatirons Subaru

5.0
Overall sales Rating
5 out of 5 stars(176)
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176 sales Reviews
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5 out of 5 starssales Rating

Travus Borek made it a pleasure to get the exact car we wanted

by Dee and Tom on 06/29/2023

I called Flatirons Subaru Sales to find out if a very well-priced Certified Pre-Owned 2022 Forester Sport with ~ 2,650 miles on it in their inventory was still available on their lot🤞. The sales associate who answered my call was Travus Borek and he immediately went out and located the car on the lot, picked up the key and said it was ready and waiting for me to come take a look. Husband and I got in our car and drove down from Summit County and bought the car the same day. We did put a refundable credit card deposit down before we left for Flatirons Subaru just in case all of Boulder showed up that day to try and buy that car! It was a pleasure buying the car with Travus - i’s were dotted, t’s were crossed and p’s and q’s minded in every aspect of the transaction, especially with all the documents. Travus brought husband up to speed on the Forester’s advanced safety systems (the advanced cruise control is super!) before we drove the perfectly detailed car home. What a smooth ride! Travus and all the Flatirons Subaru associates provide an outstanding car buying experience. Many thanks!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Professional sales person

by Randy on 03/17/2022

I met with Mark Berger and in a matter of minutes we had a deal.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience!

by P Osborn on 12/02/2020

We recently purchased a used Subaru Ascent from Mark Berger and Flatirons Subaru. He was great to work with and able to answer all the questions we had. The finance process was quick and easy thanks to Kerrie Bowen, the finance manager. Between the two of them, the process was simple and painless. Thanks again!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

1 out of 5 starssales Rating

Stay away from this place

by Victor on 10/06/2020

Stay away from this place, I made an appointment to buy a car for my son, we were asked to be at the dealership at 5, we showed up an Zachary Beck was a no show, waited for 30 min until a different sales person came out and said the car was gone since early in the day, managers were a no show either, a polite sales person came and Fred Rudd became our new sales guy, we left a deposit for a car with hail damage and a need for a new bumper, I agreed to the price as the car had recently arrived (apparently) Fred asked me for a $500 deposit and put pressure by saying “there was some one else wanting to buy the car“, the next day they told me that the car had major issues and asked me to check with my mechanic on a list of stuff given to me that was found, the work needed was for over $4,500, plus hail damage and new bumper, Fred Rudd said $1,000 would be reduced from the price after knowing the car needed $4,500, plus hail damage plus a bumper, then Fred put pressure by saying “someone else wanted to buy the car”, a real scam, they kept my deposit for two weeks until I decided to call their accounting department after several attempts, once they saw I was pushing into legal ways to get my money back, they refunded the money within minutes. Unprofessional and fishy transactions, stay away!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

2 Comments

5 out of 5 starssales Rating

Great buying experience

by AlexanderO on 01/04/2018

Buying a used Acura TL from here was the best car buying experience I've ever had. They gave me a low price, they gave me high value for my trade-in, the deal was fast, and I didn't have any hidden fees at the end. Highly recommend this place. Ian was my salesman and he was the man.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Drove 3 hours and it was worth it!

by Kristin on 09/27/2017

Worked with Ian. He was awesome! I initially spoke with him on the phone inquiring about a vehicle. He was friendly, very helpful, and knowledgeable about the product. We don't live in the area, and when we decided to buy from Flat Irons, he worked to get us in and out ASAP. We were out the door driving our new vehicle in 1.5 hours! The price was as advertised, the service was quick, friendly, and smooth. These guys really know what they are doing and it was worth the 3 hour drive to get our new car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Thank you, Flatirons Subaru!

by NewCrosstrek on 07/09/2017

Couldn't have asked for a better car buying experience! Deciding on my new 2017 Crosstrek was my first-ever car purchase, and I'm so pleased I landed with Ian Mangan at Flatirons. My fiance and I checked out a few Subaru dealerships in the broader area, and loved our experience here. In addition to being quite friendly & personable, Ian's knowledgeable-yet-not-pushy/salesy approach (unlike some of the others sales folks we'd talked to), was truly appreciated. While I'm confident he can work well with a range of buyers, especially for a buyer who's active & taking advantage of the Colorado lifestyle, Ian is a great fit. I really appreciated that he provided a balance of hands-on consultation looking at vehicles and comparing options, as well as giving us space to look over a vehicle on our own, have time to talk things over on our own time, etc. He also helped get us a great final deal on the purchase itself! From start to finish, Ian facilitated a great experience for us. Thanks again!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Don't buy from anywhere else!

by Brian_W on 06/21/2017

My family and I have been doing business with Flatirons Imports for over 20 years, and we have never had a bad experience. Recently, my car was totaled, and the insurance company was awful in getting me the check. I was put in touch with Ian Mangan, a salesperson, and told him that I would love to give them my business, despite living in Lakewood, but there were not that many Imprezas in their inventory, and only one with the color I was looking for. He graciously held the car for me for nearly a week (!), and I was able to get the car. In addition, Ian was a very pleasant salesperson to deal with, and even followed me to a nearby rental car place so I could turn in my car, and drove me back to the dealership. All in all, Flatirons continues to earn my business for as long as I am anywhere near Boulder, and has a great asset in Ian as long as he chooses to stay with them!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellent Experience

by jlteti85 on 06/12/2017

I don't think it's possible to have a better experience purchasing a car from a dealer than the one I had with Bill Kidd at Flatirons Subaru. I had previously had a very negative experience purchasing a car from another carmaker's dealership in a different state and was wary of going the dealer route again. But Flatirons Subaru is not your average dealership and Bill Kidd is not your average salesman. The staff at Flatirons from the moment you walk in is friendly, courteous, and helpful. Bill was incredibly knowledgeable about the Outback and all it had to offer. He was polite, and I didn't feel pressured at any point in the process, something rare in the car buying business. Bill and the sales team at Flatirons were incredibly fair when it came to making a deal and I got my car at a great price. When I purchased my car, Bill took the time to show me the various technology my car was equipped with, and did a great job of educating me about my my new vehicle. He is extremely helpful, kind, and knowledgeable, and purchasing a car from him was a pleasant experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great service

by Kaily23 on 04/04/2017

I worked with Bill Kidd and was very helpful assisting me in finding the right car. He was personable and thorough in the process of test driving and buying.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

5 out of 5 starssales Rating

New car

by horseluver112 on 03/28/2017

I absolutely enjoyed my time with you guys. You helped me get in to a new car for a awesome deal. I will definitely be a loyal customer with you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Best car buying experience ever

by Sharlene on 02/20/2017

I worked with Lars Grater and I have to say buying my car was actually fun! He was honest and straightforward. I ended up getting the car I wanted for a great price with no hassle. I would definitely recommend Lars and Flatirons Subaru to anyone looking for a new or used car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Straightforward and genuine sales process

by akmax74 on 01/17/2017

Thanks to Mark Berger and the Flatirons team for an easy and simple process of trading-in and upgrading my lease on a CrossTrek. The process was straightforward, fair and very customer-centric. Mark was a clear communicator across the process and throughout I felt like he had my best interest/satisfaction in mind. I will certainly call on Mark in three years for my next renewal.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Best Car Buying Experience Ever

by William on 12/13/2016

Lars Grater was extremely helpful to us from the day we walked into the dealership until we drove away in our 2017 Forester. He searched high and low for the car we wanted and made sure we got what we wanted. He's been very helpful since our purchase to make sure we understand all of the features on the car. Over my 73 years I've bought several new cars. This is the first time I haven't felt ripped off. It's about time. Thank you Lars.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Excellent experience

by carchaeo on 08/28/2016

We worked with Ian Mangan in buying a 2016 Subaru Impreza. He was helpful, enthusiastic, and very responsive to any questions we had or additional information we needed. He got us a superb deal on the car, an excellent trade-in for our old car, and made the process so easy. If you are looking for a Subaru we can highly recommend Ian Mangan. No high pressure, just lots of answers to the questions you have.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Fantastic Customer Attentiveness!

by lacietaylor on 08/07/2016

I didn't think that I would have a better experience getting a Subaru than I did when I leased my Impreza in NY. My experience at Flatirons Subaru was even better. When my Impreza lease was ending I went into the dealer and sat with Mark Berger for HOURS between a two day time period. He understood my concerns and helped me sort through the options and find the best deal. He's beyond educated on Subarus and the car buying process and his calm, collected demeanor made a usually stressful process, stress-free. Kerrie in financial services, was equally amazing, and SO informative. Thank you so much for everything! I'm looking forward to stopping back in for service and when it's time to lease my third Subaru!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Easiest Car I Ever Bought (Mark Berger)

by BCSkier on 07/26/2016

Just bought a new 2016 Forester and it was totally painless. Mark Berger answered all of our questions, was courteous and never pressured us; basically a wonderful car buying experience. And the car is great. Love Subarus and can't wait to take it up to the snow this winter.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Subaru Crosstrek buying experience

by tlcSond on 07/18/2016

We worked with Ian Mangun who provided the quickest, cleanest car buying purchase possible, along with his finance manager (sorry, name excapes me). We financed through USAA Car buying services, selecting our requirements online and being matched with local dealers who had the vehicle we were looking for, at very competive rates. Lots of happy and long serving sales staff - good work for a good company. We added the extended "peace of mind" 7 year, 100,000 mile warranty. One hopes never to need to use it! Ian walks the Subaru talk as well - sharing his families experiences in their own Subaru. A really nice person to work with - put me at ease right away. Ask for Ian!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starssales Rating

Great service

by stephanief1 on 06/01/2016

My time at Flatiron Subaru was great! If you are wanting to purchase a car, I definitely recommend going here. My sales rep was Ian Mangan, he was super nice, helpful, honest, and not pushy at all. He helped me find a car within my monthly budget, and worked very hard to make sure I had everything I needed. I am so happy with my 2011 Subaru Forester.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Excellent Service !

by BoulderTulip on 05/24/2016

I recently got a new car lease from Flatirons. Marc Berger went above and beyond to help me find the right car and deal for my lifestyle. I am a young single woman without experience with cars or finance . Marc Berger did everything he could to help me get into a safe car. I felt safe with him, trusting he had my best interest in mind rather than any personal financial gain for him. My specific case required a lot of time and patience and he was helpful and caring the entire time. I am grateful I was matched with him for my dealer. Thanks so much Marc Berger !

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Patient and personalized service

by retirednow2 on 05/20/2016

It had been 15 years since we made our last new car purchase, and finding a new vehicle was not something we were looking forward to. Flatirons Subaru and Bill Kidd made the process both educational and painless. We couldn't be more pleased.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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