Customer Reviews of Paradise Automotive
Mercedes S550
byon 08/24/2019
I delt with Josh and Jimmy in the finance department and at first everything was fine I purchased a Mercedes S550 from them when I went for a test drive with Josh there was a shaking coming around 60 70 miles per hour when we were on the freeway he said don't worry about that my guys will take care of that and I did believe him I did go ahead and purchase the vehicle and they wrote a due bill for that I went back and he sent me to a guy they just rebalanced the tires, as soon as I left the problem was worse I contacted Josh and he said oh don't worry that's not my regular guy, give me the vehicle back and I'll take care of it for you I took the vehicle back and the problem did not go away after that I visited America's Tire company and they told me most likely it was the tires I contacted Josh and ask if he can replace the tires and at first he mentioned that he can give me a credit from his guy that he would let me know after a few text conversations which I have that I can post he has either ignored me or block me and has not returned my text messages so I don't recommend this dealership
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Professional, friendly dealership
byon 08/20/2019
I chatted with them using the text us button on the BMW I liked. They prepared it for me when I went in to see it. Financing rate was pretty standard, and we arrived at a price that worked for me, and I bought the car. Everyone was really helpful and professional. Felt like a nice family friendly dealership with good selection.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Paradise Automotive Group specializes in affordable pricing on quality, pre-owned luxury vehicles! We promise to deliver the best car-buying experience in Orange County. It's our goal to ensure that once you come to Paradise Automotive Group, you'll find a friendly inviting staff ready to assist you.