Parker Cadillac
Customer Reviews of Parker Cadillac
disappointed in attitude towards customer
byon 10/13/2015
very unprofessional service manager, demeaning and condescending
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable
Parker Cadillac Service Dept
byon 12/16/2014
Perfect!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Best Cadillac Service Department In Arkansas
byon 06/30/2014
Have been using Parker Cadillac for almost 6 years. They are, without a doubt, the best dealership in Arkansas when it come to customer satisfaction.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Cadillac SRX service
byon 06/18/2013
It was a pleasure to deal with true experts. They found the source of the suspension "popping" noise (left lower front control arm bushing), replaced the defective part and returned the car to me the same day. My car is now like new. The Cadillac SRX has been the best car I have owned.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Exceptional Service
byon 05/23/2013
Car needed to be serviced while I was out of town and my wife's health prevented her from driving. Our salesperson came to our house, took the car to the dealership, got it serviced and then delivered it back to the house...with fresh cookies in the passenger seat to boot. Truly exceptional service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Don't waste your money
byon 05/17/2012
I called to have a rear bushing replaced (which I had clearly seen when I had my car up on a rack). Parker wanted to charge me a diagnostic fee to tell me what I already knew was wrong. I told them that was an idiot tax for folks who would pay that when I already knew what was wrong. I replaced the part myself & it did fix the issue. I'm sure they treat a lot of older folks "right" just because they don't know better or maybe have too much cents and not enough sense. Unless my life depended on it I would only use this [non-permissible content removed] at that point.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable
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