Customer Reviews of AutoNation Ford Scottsdale
Quick and easy
byon 04/26/2024
AutoNation Ford Scottsdale, I purchased a 2024 Ford Maverick XLT April… The purchase was very easy very quick. The sales person management and finance We’re fantastic giving me the information I needed negotiating a price negotiating a trade-in in and out of the dealership and under two hours. This is one of the smoothest vehicle transactions I have made in 40 years of driving. Would definitely recommend this dealership and would use them again in the future.
2024 Ford Mustang Premium
byon 03/01/2024
Great buying experience, good price on purchase, great salesperson and sales manager
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Again, Excited
byon 02/22/2024
Auto nation, Ford and Greg Spanos, our sales person, sold a second vehicle to my wife, and I. This second purchase experience was just as good as the first. Having had Mercedes vehicles for the last 10 years, I was a little concerned that Ford would not have what I wanted. Instead, I was more than pleasantly surprised at the Ford bronco sport. This is a great automobile, which meets my requirements for an SUV, new technology, and a sporty look. Worked with me to get the exact vehicle I wanted and another seamless purchase was completed.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
2006 Chevy Colorado turned out to be just the truck I wanted.
byon 02/09/2024
After many months of online window shopping and a couple of personal views and a test drive I found my truck on Auto Trader (stock photo). We went to take a test drive and were greeted by a friendly staff only to find my truck still being checked and on the rack so I purchased it without a test drive with their 250 mile 5 day return. We picked it up after the weekend and went on a 200 mile test drive through Southern AZ. I love my truck and looking forward to many more miles of adventure.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
The only place I would go to get my Ford Raptor!
byon 01/05/2024
I genuinely hate dealerships and dealing with the "traditional" scummy car sales person. I have been buying most of my cars out of state for the last 7-8 years. So this was walking back into the thunderdome. I have to say though that the Autonation Scottsdale Ford dealership has some great team members focused on the customer. Focused on followup. Focused on the experience. They get that its not about that one sale, but the lifetime value of the customer. So I am absolutely an advocate of Autonation Dealerships now!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Lois Kiely
byon 01/02/2024
Wade was very helpful and patient & even followed me home to ensure my safety in. new car. WOW - thank you
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
10/10
byon 11/30/2023
I had to make a painful decision to get rid of my beloved SUV and also traded in my older truck for a new F-150. Steve Witters with automation ford and his team made the process as gentle and painless as they could. 10/10 would recommend and go back myself. Thanks guys!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Awesome sales team
byon 11/30/2023
I worked with the sales team to trade in two vehicles that we made an agreement on. Before returning to sign all paper work my brother in-law said he would buy one of the trades from me. I was concerned it would be a problem changing the deal. I called the sales team to inform them and to my surprise they where very understanding and no hassle to change the deal .
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Meh
byon 10/30/2023
Got a perfect car, at a perfect price. One set of keys. And now my salesmen won’t call me back.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Jay chiletti
byon 10/07/2023
Staff was knowledgeable
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Painless Process
byon 09/26/2023
Never felt pressured during the process of buying new Mach-e! Quick and easy experience! Everyone was so friendly!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Very friendly and helpful
byon 09/26/2023
Very friendly experience and I love that they don’t pressure you to buy something.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
A pretty good dealership experience
byon 09/25/2023
Had shopped for a Mach e for fairly long time because of how the market was (didn’t need right away and not interested in “market adjustments”). Found one on edmunds and got a price quote online. Was the best of all quotes in the Valley. In light of the incentives It didn’t make sense not to buy. Went to the dealership and they did honor the quoted price eventually (a little back & forth on dealer add ons, but it’s a dealership so it’s to be expected I guess). Financial side went ok. A little more pressure there but we have been able to initiate necessary corrections so far. That hiccup has me stuck between a 4 and 5 star experience. On the assumption it will resolve, I’m giving the 5 but if it doesn’t it would knock it down to 4.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Happy With The Sales Process
byon 09/15/2023
I was able to test drive the car I wanted, there were a couple items I had an issue with the specific car, and they got it in the agreement to have it taken care of. They have a no haggle policy which is a pro and a con, you know the price that it is, that’s the price. But they were able to include those couple of items I wanted to be taken care of. Since I live a little while away, They stayed late that day to make sure I was taken care of. Seems less financing with my Bank of America Pre approval. I felt that the sales person could have pointed out even more features on the car, but over all it was a great experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
A few glitches
byon 09/01/2023
When I first picked up my truck the AC didn't work and Jess immediately sent it to the shop. About an hour later I picked up the truck and was told it was just low on refrigerant. I drove to our cabin near Flagstaff and to my surprise three days later all the refrigerant had leaked out and the AC only blew warm air. I contacted Jess and Chris and they got me scheduled in the shop the following Monday. This may sound like a horror story but I really commend Jess and Chris for diligently following up and getting the problem corrected. My only issue is during the used vehicle inspection and prep someone should have noticed the AC wasn't working and when it was sent to the shop the first time a thorough evaluation should have been conducted. Refrigerant does not just dissipate unless there is a leak. I give the sales staff an A+ for customer satisfaction and the used vehicle inspection/prep team a C- for missing a key component for driving in the 115+ temps we have been having. The service department gets a pass this time around since they seem to have gotten it right the second time.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Bronco - 2023 08
byon 08/10/2023
Jess was a pleasure to work with. Good communication, professional, courteous.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience!
byon 08/06/2023
Best experience. Finance director was amazing and sales team all went out of their way to help expedite the process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Auto Nation Ford Scottsdale Internet sales
byon 07/18/2023
The process went along exactly as I asked. Heather did a great job at getting all of the paperwork done ahead of time so the actual time at the dealership was substantially compressed. thank you Heather.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Sales
byon 07/10/2023
Excellent attention for Maria & Jose in sales department
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Made Car Buying Easy
byon 07/07/2023
Tea and the whole team mad the process pretty painless.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Certified pre owned Ford Explorer
byon 07/03/2023
I allegedly bought a certified pre owned Ford explorer from Autonation Ford in Scottsdale. The car had a funny smell so we checked the cabin air filter. It was dark black and had a huge hole in it. Then driving at night and we had no high beams. Took the car back for an explanation on certified pre owned. They put the car in the shop to find out a rodent had chewed wiring. This all should have been part of the presale inspection not after!!! This should have been found on your certified pre owned checklist.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
1 Comments