Lynn Layton Chevrolet
Customer Reviews of Lynn Layton Chevrolet
Lynn Layton
byon 08/21/2023
Everyone is so friendly and they take great care of you and your vehicle.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Chevy Cruz
byon 05/04/2023
They kept my car for weeks and couldn’t fix it driving it 20 and 60 miles at a time wasting my gas and didn’t even put it back in my car!!!!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Great service
byon 03/19/2023
Always friendly
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Horrible Service Department & Management
byon 02/24/2023
Tyler in sales was great! This dealership has a personnel problem in service. My husband and I called and/or visited over 10 times between November and Feb to get installation on a car purchased over a year ago. Not a single person in service would call us back. I visited the dealership and spoke with Sales Manager Ben and he was a condescending jerk. Not once did he apologize for his service departments inept abilities. He made the issue my problem. Once an appointment was made to install, my husband sat for 2 hours past appointment time before car was ready. Once car was taken back, total install was only 45 minutes. Not a single person spoke to him. No one thanked him for his patience. No one apologized for the inconvenience. No one apologized for all the ordering issues (as parts were in the system for the wrong vehicle). Other than Tyler in sales (who actually did return our calls… the ONLY employee who would talk to us), Lynn Layton has HORRIBLE CUSTOMER SERVICE!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 01/25/2023
Service was great and didn't take nearly as long as I thought it would.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 07/26/2022
Great and fast.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Routine service
byon 05/17/2021
All work was completed without any problems
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil Change
byon 05/31/2019
Very friendly and kind took me right on in
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Lynn Layton
byon 03/01/2019
everything was handled in a professional manner
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Routine Maintemance
byon 05/07/2018
Fast, efficient, and courteous service. My email containing service special discounts arrived just days after last two service appointments,
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Bad Service
byon 06/11/2012
I had bought my car from the Athens Chevrolet dealer but it was closer to go to Decatur dealership to have work done. Everytime i took my car to the service department in Decatur they always said they couldnt find anything wrong so then i would have to go to Athens and they would have to order parts and fix the problem. Decatur just didn't want to have to work on it because we bought it in Athens and the two dealerships don'g get along!!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments