Jimmy Smith Buick GMC
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Dealership Service Review
service Rating
needs improvement
Written by 05/23/2018
onI scheduled my appt. online and still had to call the dealership and make an appt. the part was not in stock as it was quoted up front and I had to reschedule .Communication with this dealership needs to be improved to the customer.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No