Acura of Brookfield
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Unbelievable Experience- in a good way
Written by 03/23/2015
onI worked with Matt in online sales who hooked up a great price on my new Acura TLX and then paired me and wife with sales consultant Mike Brumfield. Mike was great, friendly and knowledgeable. We drive the vehicle and did the appraisal on our trade in the dealership but then everything else was handled online. It was amazing to have everyone emailing and taking care of everything rather than sitting in the dealership for a long time (their dealership is beautiful so no negative points on that). We came back in on Saturday, got the confirmation on trade allowance and signed docs with Sue Klein. Mike then took us to the car that was in the showroom bay with a dozen roses sitting on the windshield. What?!?! Who does that anymore? Completely blown away on the presentation. Mike showed us the adjustments on the personal settings and we were off. All within an hour at the most. Nice job everyone- you've got an Acura buyer for life now. Considering I sold cars for 3 years out of college and have bought 5 cars of my own since, I know a diamond when I see it. This dealership is something special.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
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matt_n on 03/24/2015
Dealer Response
Great to hear and thanks for sharing your experience.
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