Superior Toyota
Customer Reviews of Superior Toyota
2022 Toyota Highlander
byon 09/05/2022
I had been searching for a used Highlander for months without any success (due to extremely high prices). I saw Superior Toyota's online advertisement for a new 2022 Toyota Highlander with $3000.00 off sticker, which was cheaper than any used one I had seen. I thought it was too good to be true but when they followed up about my inquiry I discovered it was in fact true and available. Gage was prompt and awesome at sending pics and answering any questions I had. The buying process was painless and they even delivered to my house in NC. Gage even sent a pic when the car was loaded on the trailer and getting ready to head my way. The delivery gentleman was super nice and I received a follow up text the next day checking to make sure I liked my new car, to remind me to download the Toyota app, and to thank me for my business. Will definitely do business with Superior Toyota in Parkersburg, WV again!! Awesome buying experience!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Fixing the hatchback
byon 03/30/2024
I was really happy with the Amazing job they did on my Tucson they did a awesome job on the back of my hatchback with the painting and fixing it you guys are so awesome and very nice people to be with superior Honda thanks again and will see you soon thanks again for everything from Brian stout
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 12/09/2023
Received an estimate on back brakes for a Toyota 4 Runner, the shop was able to fit me in the next week and the work was completed in the timeframe promised for the price discussed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 08/12/2023
I went in for an oil change, new tires and alignment. It was all completed within a timely manner and done right! The employees were all friendly and knowledgeable. I go here every time I need anything done to my vehicle!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Warranty work
byon 07/07/2023
Faulty wiring caused a few electrical problems on my 2020 Toyota Avalon that was addressed by Superior Toyota while still under warranty. Good service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 05/06/2023
Had a problem with engine maintenance light and they were able to figure out what was causing it.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Superior Toyota
byon 03/11/2023
Oil change and WV state inspection completed in 45 minutes.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2022 Toyota Highlander
byon 09/05/2022
I had been searching for a used Highlander for months without any success (due to extremely high prices). I saw Superior Toyota's online advertisement for a new 2022 Toyota Highlander with $3000.00 off sticker, which was cheaper than any used one I had seen. I thought it was too good to be true but when they followed up about my inquiry I discovered it was in fact true and available. Gage was prompt and awesome at sending pics and answering any questions I had. The buying process was painless and they even delivered to my house in NC. Gage even sent a pic when the car was loaded on the trailer and getting ready to head my way. The delivery gentleman was super nice and I received a follow up text the next day checking to make sure I liked my new car, to remind me to download the Toyota app, and to thank me for my business. Will definitely do business with Superior Toyota in Parkersburg, WV again!! Awesome buying experience!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Very good
byon 09/04/2022
Very good
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Completely satisfied!
byon 07/02/2022
Have been a customer of Superior for many years. I have purchased a lot of vehicles here and have always been completely satisfied with the cars/trucks and related service. This visit was nu exception. Love Superior Hyundai/Toyota!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Santa Fe Hybrid
byon 02/27/2022
Good experience. Only issue was signing in to the Hyundai app but that was resolved.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Exceptional
byon 02/18/2022
Perfect Service. Quick to register, comfortable seating area. Great staff.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Hyundai Tuscon
byon 12/25/2021
Ryan the salesman found the car I wanted. It got here quickly and the whole process was easy and quick! Thanks so much I luv my new Tuscon.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great job
byon 12/24/2021
Very timely service. Came in for just an oil change but they discovered and recommended I needed brakes and they were able to install them on the same day.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2022 Hyundai Tucson Hybrid
byon 12/20/2021
We stopped in with no intention of buying - Jeannette was wonderful to work with and found us the perfect fit. I am so glad we stopped that day and she was the one who talked to us and helped us find exactly what we needed!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Low pressure fuel pump recall
byon 09/16/2021
Schedulers got me worked in really quick and the service manager diagnosed the problem. Work was done efficiently and I was on my way. Thanks!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Problem Solved!
byon 07/16/2021
Service technicians listened to my concerns, promptly scheduled an appointment, and efficiently performed the work on my vehicle. (Washed it, too!)
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Fast and courteous
byon 05/20/2021
When we pulled in the bay, a technician was waiting for us. We were directed to a waiting room and were not there long. The service was quick and efficient.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Toyota service
byon 04/09/2021
Thanks the service department are very good about explaining everything your vehicle needs on your service Thanks Superior
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great experience
byon 03/14/2021
They did my oil change quickly everyone was friendly and the service was great. They informed me I needed an alignment something I had suspected a few days before my appointment. They didn’t try to sell me unnecessary stuff which I greatly appreciated
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
10,000 mile service
byon 03/02/2021
Very well done and timely.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Vehicle Repair
byon 02/11/2021
Very professional and first class service. Stayed in touch to discuss costs the entire time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
