Tacoma Dodge Chrysler Jeep Ram

by Clark9587 on 12/30/2018

I arrived with prearranged financing to buy a yellow Dayton 392. So they wouldn't pull my credit and my Credit Union gave me a great rate. I was even told many times by sales manager and the business manager it was wasting my time but then he informed me my rate was better then the CDUL rate. My score is 814 and my wife is 795 we like to keep it that way. During the process as I was filling out paperwork for the title I asked why is this a credit application. It was explained that it is the only legal form they can use to enter our name for title. Then I find out they pulled my wife and my credit report. I questioned it and was given the "Patriot Act" requires it. After checking with Attorney. I found out this is a scam done by dealership. If you have prearranged financing they "Are not required to pull your credit report" I now know why they are the highest volume dealer. I was mislead and out right lie too. I see by law if I suffer any damages I can sue for up to $1000. 00 in damages in Washington but we all know it would cost more in court coust. Be cautious they say they don't sale extended warranticost. Then they pop out with service plans. They pull your credit because they say there require too. I will never buy another vehicle from them and will share my story with others. I will let the base know about this because if you have a low score it would mess up your credit. Bob

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by mommaof7 on 09/22/2016

We found our vehicle online, called to verify it was there (it was), arrived 15 minutes later to the vehicle waiting out front for us. We were introduced to Willie Newcomb and right from the start we had good vibes. Honest man, straight forward, and loads of personality. Felt like we were buying a vehicle from a trusted friend. Willie took the time to go over everything in the vehicle, filled the gas tank, and offered to sync We'll buy all future vehicles from Tacoma Dodge, Chrysler, Jeep and Ram! More specifically from Willie Newcomb. Pleasure doing business with him/them, very respectful of our time constraints and our situation.

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by Zack_M on 08/12/2013

Run from Tacoma Dodge, I purchased a new truck from them with a trade in two weeks ago. I am now making payments on both vehicles. If this happens to you please file a complaint with the Attorney Generals office and the DMV. Below is a copy of my complaint, I believe Tacoma Dodge Chrysler Jeep to be in violation of line 2 of WAC 308-66-195 "(2) If there is a lienholder on any vehicle acquired by the dealer, the dealer must obtain possession of the title by paying off any balance due to the lienholder no later than the close of the second business day following the date of acquisition of the vehicle by the dealer. For purposes of this section, if a dealer takes possession of a vehicle as a trade-in, a dealer acquires that trade-in vehicle when the dealer takes possession of the vehicle and unconditionally sells another vehicle for which the trade-in vehicle is part of the price in accordance with RCW 46.70.180(4)." And possibly RCW 19.116.050 "A dealer engages in an act of unlawful transfer of ownership interest in motor vehicles when all of the following circumstances are met: (1) The dealer does not pay off any balance due to the secured party on a vehicle acquired by the dealer, no later than the close of the second business day after the acquisition date of the vehicle; and (2) The dealer does not obtain a certificate of title under RCW 46.70.124 for each used vehicle kept in his or her possession unless that certificate is in the possession of the person holding a security interest in the dealer's inventory; and (3) The dealer does not transfer the certificate of title after the transferee has taken possession of the motor vehicle." On Saturday 7/27/2013 I purchased a new vehicle from Tacoma Dodge Chrysler Jeep. As part of this purchase I traded in a used vehicle with a balance due to a lien holder (B.E.C.U.). The seller agreed to pay off the balance to to the lien holder, this is documented in the "Retail Installment Sale Contract" and in the "Vehicle Buyers Order" that I have attached. There is a payment due to the lien holder on 8/13/2013, the dealer documented this but I unfortunately did not get a copy of that paper work. I was verbally assured that they would get the pay off amount to the lien holder before the next payment was due. I would Like to note that I did not check the box acknowledging there arbitration clause, this can be seen in the attached documents. As of Saturday 8/10/2013 the dealer has not paid the balance due or made contact with the lien holder. I went to the dealer in person the morning of 8/10/2013 and asked to speak with a manager. I asked why the lien was not paid and told the manager that there is a payment due on 8/13/2013. I could not get a solid answer, I was told that "the check to the lien holder is probably in the mail" and "the check could just be sitting on somebody's desk". I asked if they could verify that a check had in fact been written and I was told "the woman that writes the checks works in the building across the street". I asked if they could call her, I was told "She has today off, we can't call her". I explained to the manager my findings in WAC 306-66-195 and I was told, "no law like that exists", "I have never seen or heard of a law like that", "we have as much time as we need to secure money from your new lien to pay off your old lien" I commented that this could possibly be a breach of contract, I then asked the manager if he knew where my trade in was. He responded with "I don't know where it is". I asked if he could find it and he said "I don't think I could find it, we could have sold it by now". This lead me to believe there is a possible RCW 19.116.050 violation. I explained to the manager again that there is a payment due to the lien holder on 8/13/2013 and that if I can not get confirmation from the lean holder of the balance being paid off by 12:00pm Monday 8/12/2013 I would make a payment myself to assure that my credit is not damaged by a late payment. The manager responded by telling me "It won't count as a late payment if it is less then 30 days passed due". We went back and fourth on this for a minute or so, I realized I was not going to be getting anywhere by talking to the dealer so I told the manager that I will be seeking legal help and left.

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by arrrggghhhh on 05/10/2013

The prices were way higher... I would not recommend this dealership to anyone... one salesman when our circumstances changed even went so far as to threaten me... worst car buying experience i have ever had... went to Dodge of Bellevue... got a much better price and was treated with respect

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by jetblast117 on 04/02/2013

I didnt know what to expect when i showed up to this volume dealer. My salesman was very friendly and understood my needs. Victoria showed me the Cherokee and explained everything in detail! I was very impressed with her professionalism and dedication to the customer. The manager was very friendly and spent a lot of time talking to customers and being patient with deals. He listened to my concerns and made everything haggle free. I was very surprised how easy going they are over at Tacoma Dodge. Everyone had a chip on their shoulder and seemed to enjoy working there. You dont see that often! The staff at Tacoma Dodge have a lot of patience with customers and really do want you to come back. They made a deal on my Cherokee that I could not walk away from. I didnt have any negative experiences at this dealership. It was very fun and easy going. The only challenge was parking on their lot. They have so much inventory that it can be challenging to maneuver around their lot. I visited the dealership on my motorcycle so I can park much easier! I definitely recommend Tacoma Dodge to everyone and I will plan on another purchase from them in the future.

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by arizonaagent on 09/14/2011

I was on-line searching for a Dodge SRT8 Challenger. I submitted an inquiry to Tacoma Dodge. Within 15 minutes, I received a phone call on my cell from "Jamie" at Tacoma Dodge! Jamie was very helpful, said she would send me an internet quote on the car I had inquired about right away, and stated that she would beat any other price by $500.00. There was no pressure whatsoever, requiring me to "come in" to get a price. I intend to do business with her when I purchase my Challenger. Thank you. Mike Larsen USN RET

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