Kia of Puyallup
Customer Reviews of Kia of Puyallup
Review type:
We are now a Kia of Puyallup Family!
by Superdeluxe on 06/03/2019We came in early Saturday and Steve welcomed us warmly, asked us what we were looking to do today and we responded that we were looking for a sorrento or Sportage. He took us out and we spent about 30 minutes or so looking at different… vehicles, He also brought our attention to the new souls as well, and those were impressive vehicles. We test drove 3 vehicles, 2 sorrento and a soul, all the while Steve was extremely knowledgeable about the questions we asked and was warm and friendly the entire time. Once we made it back to his desk, we started to work on buying the car, he offered several times if we needed a drink or some snacks, and that was appreciated! When the initial numbers came back, we were a little taken back, but Steve told us he would go back and try to make the numbers work out a bit better. In the end we got the car we wanted for the price that we were good with. We were there a long time, but Steve made us feel comfortable and we shared some family stories in some of the down times. We appreciate dealerships where we can feel comfortable and that is definitely Kia of Puyallup,!First time buyer, lifetime customer.
by skpbunni on 02/26/2018Biggest of thank yous and shout out to Kia of Puyallup - specifically Rich Purdy. I walked in with a piece of paper and a question and walked out with a brand new Niro. I had my doubts and was convinced i could not ever get a new new car… - Rich was calm kind and all the right kinds of friendly/funny that made the whole experience remember-able and enjoyable. Rich was beyond informative, helpful and all the way through a steady rock of calm to steady my nerves - as this was my first dealer experience. He included my roommate and my other half in the dealings and let them have their say as well - I would repeat this whole deal again in a heart beat!!! Ryan in Fiance made the process painless and actually really simple - money terrifies me and Ryan added to the comfort and the calming feel of this entire process. If you are looking for a new car - or even new to you - please go talk to Rich - he is without a doubt the kindest and most wonderful salesmen I have ever dealt with.Rich and Jason are amazing!
by TKOakes on 10/09/2017So I decided to upgrade my car. I wound up at CarMax first.... gross! My husband suggested we head over to Kia of Puyallup. We were greeted by Rich Purdy. From that start he was friendly and knowledgeable. I told him what I was looking for… and our price range and he showed us just that. He didnât try to upsell me into something I canât afford or make us feel uncomfortable. The whole process took less than 2 hours. I found the exact perfect car and I couldnât be happier that CarMax was so disgusting. Iâll definitely be back in the future when I need another upgrade and referring all my friends and family when theyâre in need of a new car too. Thank you, Rich and Jason for making this process so painless and actually quite enjoyable.Taylor, I'm so glad Rich was able to help you and your husband find exactly what you were looking for. We thank you for allowing us the opportunity to earn your business, and congrats again on the new car! - Ryan Sawyer, President
Rich Purdy
by Lbc2179 on 08/01/2017Rich Purdy is an amazing sales consultant he fights for your best interest and is very patient and caring I will definitely send all my friends and family to himThank you for your kind words! We are so happy to hear that Rich was able to provide you with an excellent experience. I will be sure to pass along your kind comments. Thank you for allowing Kia of Puyallup to earn your business! - Ryan Sawyer, President
Amazing service, fantastic dealer!
by temp_edmunds1499040221837 on 07/03/2017Just left and I'm over the moon! Rich Purdy took a zero credit, desperate situation and turned it into a 2017 Kia Forte 5! He was incredibly accommodating, and very knowledgeable of both the finance process as well as the car itself which… was a huge help for a first time car buyer such as myself. I would absolutely recommend this dealership (and especially this salesman) to everyone out there looking for a new car at a great price.Congratulations on your new Kia Forte! We are thrilled to hear that you had a positive experience with us and that we were able to meet all of your expectations. I will be sure to pass along your kind words to Rich and the whole team. Thank you very much for choosing Kia of Puyallup and for taking the time to review us! - Ryan Sawyer, President
car purchase
by Raniergirl on 05/07/2017Just purchased a Kia through Kia of Puyallup- had a great experience Zane Erickson was a great help getting me my new car - worked hard to get what I wantedThank you for the kind words and for allowing Kia of Puyallup to earn your business. Well make sure to pass along those comments to Zane and the team. Thanks again and enjoy your new car! - Ryan Sawyer, President
Thank you for the kind words and for allowing Kia of Puyallup to earn your business. Well make sure to pass along those comments to Zane and the team. Thanks again and enjoy your new car! - Ryan Sawyer, President
Thanks Rich Purdy
by JRwalters on 04/10/2017Going on Purchase #4 now and met up with Rich Purdy again who recognized me even after 2 years from my last purchase. Got with me in a hurry and quickly got me into a new vehicle rather then ramming their pre-owned stuff at me. Always… enjoy the experience thanks Rich!Thank you for leaving us such wonderful feedback, JR. We're thrilled to hear you have consistently had an excellent buying experience. Thanks for choosing us for the 4th time and congrats on your new vehicle! - Ryan Sawyer, President
Thank you, Rich Purdy!
by NaomiGrace on 02/25/2017With the help and guidance from Rich Purdy, I was able to trade in my old car for a newer car without any hassle or confusion on the entire process. Everyone at Kia of Puyallup was friendly and willing to help. Would highly recommend anyone… looking for a new car to visit and ask for Rich.Naomi - Thank you for your business and we will pass on your kind words to Rich. - Ryan Sawyer, President
Low pressure sale
by ShannenC on 02/20/2017Great experience, went in to test drive a few different models, ended up working with rich purdy. No pressure, able to test drive several cars, and went away happy and within budgetShannen - We appreciate you allowing us to earn your business. I am happy to hear it was a pleasurable experience. Congratulations on your new car! - Ryan Sawyer, President
THE Place to go for a new vehicle
by lightbulb55 on 01/22/2017Just came home from a very pleasant purchase experience. KIA Puyallup is the place to go. Rich Purdy is the man to see. Honest answers to your questions, good cheer and a great deal. We chose them because we have had our previous car (a… KIA) serviced there and also purchased a used truck from them. We have never had anything but stellar service in every situation. They are people we trust and they have earned our loyalty. Thanks KIA Puyallup!Thank you for leaving us such wonderful feedback. We're thrilled to hear you had such a positive buying experience and that we will be seeing you again. Welcome to the family! Ryan Sawyer, President
KIA OF PUYALLUP excellent service
by NandRprice on 12/01/2016Best car buying experience I have had! Rich Purdy @ kia of Puyallup did a fantastic job and was a pleasure to deal with in getting us into a new Kia Sorento we were wanting quickly and stress free. Thank you Nick and Ronda *****Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear you had such a great experience, and we hope you're loving your new Kia. Congratulations! Ryan Sawyer, President
Kia of Puyallup is the Best
by AliyaandMuna on 09/27/2016I purchased a new 2016 Kia Sorrento from Kia of Puyallup and not only do I love this car I am very pleased with the dealership as a whole and my sales person in particular. Rich Purdy was the best. He found me exactly the car I wanted and… made the whole car buying experience fun and easy. His follow up has been exceptional and I feel that he did not just sell us a car and then disappear. He calls to check on how we are liking the car and helping with getting services to keep the car and our buying experience at the top. I have told several friends that if they are considering a car purchase to head to Puyallup and see our salesman, Rich Purdy, at Kia Of Puyallup. In addition the finance person was really helpful. Explaining every step of the financing and options. I know that if I buy another car it will come from Kia of Puyallup and will ask for Rich Purdy to be our sales rep.Thank you for taking the time to leave us such a wonderful review. We truly value your business, and it is so nice to hear that Rich was so helpful. Congratulations! Ryan Sawyer, President
Very Pleased
by yoginimom on 05/10/2016We needed to trade-in our truck to upgrade to a minivan and commuter car. Rich Purdy was fantastic! We knew exactly what vehicles we wanted, but needed to know if our trade-in would accommodate our needs. We were a little upside-down in the… truck (we'd had the truck less than a year...). Rich and the Finance department made it happen within the payment ranges we requested. Very pleased with this dealership. Also, the location is fantastic! Easy to find, easy to access. It is very clean and accommodates small children quite nicely. :)Thank you for sharing your buying experience with us. We are so happy to hear that things went so well, and we appreciate your positive feedback. Tale care! Ryan Sawyer, President
Great customer service and very pleasant experience!!!
by Jdillinger1971 on 04/30/2016Buying a new car is never a fun thing for me. I get super stressed out and start to have an anxiety attack. Going to Kia of Puyallup was probably the best decision I've ever made. From the moment my husband and I stepped out of the car,… everything was positive. We were not attacked by a bunch of vultures, you know the typical car salesman. We took our time and walked around the lot trying to find the perfect car. Once we had an idea of what we wanted, we walked into the showroom. We were greeted by a nice gentleman by the name of Rich Purdy. He wasn't abrasive and listened to our wants and needs. Not once did he ever make us feel like we were being forced into buying a car we weren't interested in. Rich made the process stress-free and very pleasant. He worked really hard to make it work for us and showed that he really cared. Our experience with Rich is one that we will never forget. I recommend that you go to Kia of Puyallup and ask for Rich if you're interested in purchasing a new car. Thank you Rich and thank you Kia of Puyallup for your superb service!!! We are happy customers!This has been such a wonderful review to read. Thank you for sharing your experience and for allowing us to earn your business. We appreciate you! Ryan Sawyer, President
best car buying experience!
by suzieb1011 on 04/28/2016I have bought 3 cars from this dealership and have recommended it all the time. Rich Purdy made this experience a pleasure, as always everyone down there are top of the line!Thank you for doing business with us again, Suzie. We appreciate your kind words and hope you're loving your new car! Ryan Sawyer, President
Great!!! Rich Purdy
by Ashleyfobes on 04/09/2016went in today just trying to upgrade my current car for a bigger SUV, I worked with Rich Purdy and had a great experience, he listened to what I wanted and when it came to the financing he helped me get to where I was comfortable and it… was a very quick process, I would highly recommend him and Kia of Puyallup!Thank you for your wonderful review, Ashley. Congratulations on your new SUV! Ryan Sawyer, President
Excellent Experience
by pearlymeg on 04/11/2016My husband and I had a wonderful experience with Kia of Puyallup. Rich Purdy was helpful and straight forward. We had our heart set on a new Kia Soul and you guys delivered. We got a great deal, So happy. Thank you!We truly appreciate your business. Thank you for leaving us such great feedback! Ryan Sawyer, President
A totally enjoyable experience!
by the4pits on 03/29/2016The last time I bought a new car was 12 years ago! I have always dreaded the car-buying negotiations process. But from start to finish, salesperson Rich Purdy and owner Ryan Lawyer, could not have been more pleasant to work with! Ryan… has created a quality dealership where the salespeople enjoy their work. That translates into awesome customer service, a relaxing atmosphere, and a great product. Rich accompanied me on my test drive of a 2016 Kia Optima EX and it was just like driving around with a good buddy! He was both personable and professional and took care of all my car-buying needs with a smile. I left the dealership buying a car that I love, a price that I wanted, and a couple of new friends! I highly recommend working with KIA of Puyallup!Thank you for your wonderful review. We are very happy to hear you had such a good experience, and we hope you're loving your new car. Congratulations! Ryan Sawyer, President
Best car buying experience
by KMoore323 on 03/26/2016Kia of Puyallup are fantastic! They made my first new car buying experience more than I could have asked for and salesman, Rich Purdy was the best! My husband and I have been researching buying a new car for several weeks. We chose Kia of… Puyallup over other dealers because of the reviews we read on multiple websites. I have to admit, they did not disappoint. We came to the dealership and started looking around at the wide variety of Kia Souls. We were greeted by Rich and from the start there was no pressure to buy. He asked if we had questions and would be around if we needed anything. Rich walked us through many models, asked me what features I was looking for and what I wanted to spend. He gave us so many options and never made me feel uncomfortable. Rich was the upmost informative, kind and professional salesperson around. Ryan Mirante in their finance department was thorough and explained all the paperwork in detail, answering all my questions. He even shopped around to get me the best interest rate! I could not be happier with my decision to purchase my car from Kia of Puyallup.Thank you for your kind words. We appreciate you taking the time to leave us such a wonderful review, and we're so glad to hear you had a great experience with Rich. Congratulations on your new car! Ryan Sawyer, President
Fantastic service. Straight forward, no games
by sparrrr on 03/04/2016I just bought a car from Rich Purdy at Puyallup Kia. Rich was fantastic. He answered all my questions. Put up with countless emails and never made me feel like he didn't care about getting me the best deal possible. I would recommend to… anyone if you are looking for car go see Rich at Puyallup Kia.Thank you for leaving us such a wonderful review. We're very happy to hear you were treated well during your buying experience. We hope you're enjoying your new car! Congratulations! Ryan Sawyer, President
Fantastic car shopping day!
by fergie23 on 11/29/2015We just purchased our 2nd vehicle from Kia of Puyallup, and once again had fantastic service! We had purchased our previous Kia from a different sales associate 8 yrs ago, so when we returned this time we were looking to purchase from the… same gentlemen. Unfortunately, (but truly fortunate for our previous associate) he was on paternity leave. But, Rich Purdy greeted us, assisted us through the ENTIRE sale of our new vehicle (even after we purchased the fully loaded 2016 Sorento EX AWD off the salesroom floor), and is intending to give the entire sale to his co-worker who missed our visit due to having a new baby!!! Plus, the financing department was able to find us a better loan through a different credit union (other than Kia, since our credit was so good) so we saved $200/mo on our payments. Could not have asked for better service, friendly environment, and just an overall pleasure. Thank you, Kia of Puyallup & Rich Purdy!!Congratulations on your new vehicle and your saved money. We appreciate your business and your kind words! Ryan Sawyer, President
Thank you so much for leaving your feedback. We truly appreciate the opportunity to serve you. I'm glad Rich and the team were able to help you into your brand new Kia Niro, and congrats again on the new car purchase! - Ryan Sawyer, President
by rsawyer1 on 03/05/2018