Lee Johnson Chevrolet
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Customer Reviews of Lee Johnson Chevrolet
Review type:
Smooth Experience
by ybhamster on 05/03/2025
My sales people were Edgar and Will. From the first phone call to the dealership, they were our stewards through the entire process. They were knowledgeable and helpful. They made my family and I feel like our time was valuable. They did… their best to make the process efficient and worthwhile. All the staff there helped each other. It made buying a new car easy. I will recommend them to all our families and friends.
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Smooth Experience
by ybhamster on 05/03/2025My sales people were Edgar and Will. From the first phone call to the dealership, they were our stewards through the entire process. They were knowledgeable and helpful. They made my family and I feel like our time was valuable. They did… their best to make the process efficient and worthwhile. All the staff there helped each other. It made buying a new car easy. I will recommend them to all our families and friends.Best car buying experience with Thomas
by Gregthegreek on 01/03/2025Thomas was extremely friendly, personable, and knowledgeable. He anticipated and exceeded my needs. It was the best car-buying experience I have ever had.Good experience
by Daniel B on 05/27/2024Helpful and accommodatinghappy EUV buyers
by Opa Cheffy on 01/13/2024We went into the dealership sure of what we wanted but unsure of pricing and availability. I had never purchased a new car before and was very apprehensive about coming in. Thomas made the car buying experience easy and stress-less. We… didn't even realize that we were there for over 2 hours. He found what we wanted and was able to get it later the same day. Two days later we finalized the purchase and happily drove our new vehicle home. Thank you.
The following reviews are more than two years old. They are not included in the overall rating.
39 reviews
Great people
by Rjorgensen15 on 04/11/2017Great people and great service as always! Lee Johnson services all of my family's car For the last 15 years!They're okay. Not going back.
by MikeR112233 on 01/19/2017Overall: Pleasant to deal with in person, but you have to be unreasonably persistent to get things from them, especially after the sale. Make sure every promise is IN WRITING! I've got to admit that in person, they were one of the more… fun dealerships to work with. The actual purchase of the car was easy. It's really everything after that where it went south. During the purchase, we agreed on them throwing in 1) a paint pen so I could cover up scratches on on this used car, 2) a spare key, and 3) a cargo mat for the trunk. They assured me that I didn't need to put these on the signed, "We Owe" sheet since they were small items and would be no problem. The paint pen was ready when the car was. Sweet! In the weeks that followed, I left voicemails, emails, and text messages (averaging 1-2 per week) with my salesman regarding the spare key and cargo mat and never got a return call. On the three occasions I got him on the phone, he said "let me beat up on my boss and I'll get back to you soon". He never called back. The next time I got him on the phone, he said he'd been calling the wrong number, which I doubt since I left my number in the voicemail every time and he has texts from me (which I know work because he responded to them prior to the sale). They also said they'd call me when my license plates came in. I never heard from them. Finally, 3 days after my temporary license/permit for the car expired (which I think was ~1.5 months after the sale), I called them, asked to speak to a manager, and they said they had the plates and spare key ready. I'm still waiting on that cargo mat.Shark Fin Antenna Water Leak/Repair
by jimrich1 on 03/18/2016Took the time to listen and then find the leak. Repaired and kept it until the next major rain event to make sure the repair was correct. Great job and timely service.Bob M
by KrisKing on 02/02/2016updated 02/22/2016Bob M was very professional and spent a good amount of time helping us find exactly what we didn't realize we wanted. We have all ready recommended him to many of our friends and co-workers.Internet deal
by tallenjackson on 02/08/2016I was very pleased with the interaction I had with my negotiations via the internet and over the phone. Especially with Brian Elich. The one area I thought would have been simpler and ready for me to finalize the deal was upon arrival at… the dealership. I had secured preapproved financing, I had provided all the necessary documentation via e:mail accept one document which I provided when I arrived. I truly expected all the paperwork to be ready for signature and my new vehicle cleaned, gassed and ready to go. However, I spent close to 3 hours at the dealer mostly waiting. One the paperwork was ready, the financing manager made things easy and that went fast. Then, I waited almost 45 minutes for them to clean the vehicle. Which should have been done while I was finishing the paperwork.Extremely Satisfied
by DanielNansel1 on 01/20/2016We knew what we wanted and talked with Brian Elich. He did not try and upsell or change our mind on anything and went out of his way to help out. The dealer swap was complicated and everything went smooth for us.Great Experience
by R_Ethridge1 on 01/03/2016Conor did a great job finding the vehicle I was looking for and then went above and beyond after the sale to make sure we were happy! It was a pain free buying experience.I love this place.
by Laurip1187 on 12/10/2015updated 12/18/2015I have only had excellent things to say about your dealership since I purchased my car. I've owned a few older cars which required several trips to garages and mechanics, and have rarely visited the same one twice. The service went exactly… as described to me before I brought my car in, and was completed much sooner than I have come to expect. Your knowledgeable and friendly staff and the services you offer to your customers prove to me without a doubt that you strive to be the best. I plan to stick with you guys for a long time!Corvette Service Wk.
by JohnkammC4 on 11/09/2015updated 11/23/2015Had some very detailed work done on my Corvette. You guys are the only shop I trust to service the car. I have tried others and keep coming back to you Mitch kept me in the repair loop all the way & knew he was working on my "baby".,Had… some very detailed work done on my Corvette. You guys are the only shop I trust to service the car. I have tried others and keep coming back to you Mitch kept me in the repair loop all the way & knew he was working on my "baby".Brake repair
by JamesRichard on 11/11/2015updated 11/23/2015Brandon Johnson, service guy, was pleasant, forthright, and knowledgable. The repair took a little longer than expected, but I did not have an appointment.LOF
by BLUESTREAK09 on 11/07/2015My LOF was quick. As usual I had to wipe oil smudges from the hood, fenders, and the engine bay. I must also add that I make the trip to Lee J because I like the express lube that they offer the customers. I always want my car looking new… as I bought it so keeping my vehicle clean is important.Lee Johnson Chevy Service
by SeattleAdam on 10/30/2015updated 11/09/2015I like the fact that you didn't run up the price for service. I asked for a 30K service and you did just what was necessary. I was bracing for some huge bill, but you were honest. Thanks.Excellent service
by Willemina on 08/03/2015updated 10/21/2015Tom is the best person giving the ultimate service to a longtime client. That is the main reason we are coming back to your company. It are the little extras he does to make us happy.Best Experience EVER!
by TaraLP on 07/13/2015updated 07/29/2015Our salesman Chris was awesome! This was by far the best car buying experience we have ever had. Low pressure, quick and we got just what we wanted. I have already recommended 2 friends to your dealership.Mazda 3 Purchase Review
by tjknewcastle on 07/10/2015Loved the focus on helping us rather than "bugging us" at the dealership. We didn't have to talk to anyone until WE were ready. Friendly salesman. Good training on new car. Informative salesman - willing to help us make an informed… decision in any way he could.Overall a good experience
by zukedgwa on 06/21/2015updated 07/02/2015The entire situation was very around me, not the dealer, not the car, and not the sale. It was all very much about what I wanted to do. I felt in control the whole time. Even when just casually chatting with 3 or 4 of the sales people in… the office, it was just friendly chatter, and not filled with pressure or (excessively negative) stress.Great Experience with the Internet Department!
by mirab2 on 11/18/2010I had a great experience purchasing my Mazda 3 at Lee Johnson Mazda in Kirkland. It started with Pete over email and then Nick at the dealership. The entire process lasted just about 2 hours. We had already agreed on the price of the… car, so it was just the trade in value to negotiate. The price seemed fair and just as promised, they didn't try any games (which I've found can be the case when you use your own financing). I'd definitely recommend the dealership and Internet department to others.
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