Art Gamblin Motors
Customer Reviews of Art Gamblin Motors
Great place to buy cars
byon 01/26/2024
This is a great place to buy cars. There is a large variety of vehicles and good deals on prices. Gary Van Auken was especially helpful. His responded quickly to our questions and provided detailed answers. Very professional and knowledgeable person. Gary made car searching and buying processes easy and enjoyable. He really takes a good care of customers and cares about their satisfaction. He worked late when needed to make sure that he answered all requests and helped customers fully. I highly recommend this dealership to others.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great place to buy cars
byon 01/26/2024
This is a great place to buy cars. There is a large variety of vehicles and good deals on prices. Gary Van Auken was especially helpful. His responded quickly to our questions and provided detailed answers. Very professional and knowledgeable person. Gary made car searching and buying processes easy and enjoyable. He really takes a good care of customers and cares about their satisfaction. He worked late when needed to make sure that he answered all requests and helped customers fully. I highly recommend this dealership to others.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
go see them! you won't regret it
byon 09/07/2023
Austin Sherbon and Patrick in financing made buying a truck the most awesome experience. I highly recommend them to anyone looking for a vehicle. We got what we wanted all the way around.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Art Gamblin Motors is an Excellent Dealership!
byon 03/30/2023
Fantastic Dealership and Service Department. Probably the best Dealership we've ever worked with, and there's been A Lot!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Dont trust them
byon 09/06/2022
Don't trust them. Read every step of your contract, before you sign. I fell for the "we are just a big family here, and we want you to be a part of it" speech. I tried contacting them after the sale, they would not help. All they would do, is show me the paperwork I signed.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Oil Change
byon 02/17/2022
Very polite and knowledgable
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
No service whatsoever! Are negative stars an option?
byon 12/18/2021
9/13/21 11:30 AM. I brought my Camaro in for an oil change and to report an issue with a panel not closing on the driver's side when the convertible top is put down. I received the car back after the problem was diagnosed and told that the part needed to be ordered and would take a week or two. I was supposed to get a call when the part was received to schedule the install. 10/19/21 1:26 PM I called to find out status of the parts order. I was told that the parts dept was busy but I would receive a call back. I did not receive any call back. 10/21/21 1:53 PM I called back and the parts department confirmed that the part is in stock and ready for install. Scheduled appointment for 10/26/21 at 1:30 PM 10/26/21 7:31 AM I received a voicemail from Carl confirming again that the part is in and ready for install today at 1:30 PM but not covered by extended warranty. 10/26/21 1:30 PM. I brought the car in for service and after waiting for nearly two hours I was told that the part is not in stock and needs to be ordered. I told them just order the part and when it is in I will pick it up and install it myself. 10/30/21 6:09 PM Carl called wondering why the work order was still open. Ummm.... perhaps your employees should make notes in your computer system about screwing up and not ordering the parts you say you are ordering or supposedly have in stock when you do not have them in stock! It is now 12/17/21 and I'm still waiting for a call about the part they supposedly ordered. No service whatsoever from Gamblin. I'll never return, not even if they're giving away free cars.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
GOOD DEAL & FAIR !
byon 07/27/2021
Rick K. has been my sales rep for the last 22 cars that I have purchased from Gamblin Motors in Enumclaw, WA.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Sorry, your problem now!
byon 07/31/2020
I purchased my vehicle about a week ago. My sales rep was Rick K, and he was amazing and very easy to work with. I had absolutely no problems with him. If you must buy here, definitely ask for Rick K! He is a good, honest man. The dealership itself however, I do not recommend, and would advise buying at any other dealer. They were very stingy and not willing to work with me on standard things. I had asked for several standard repairs and did not negotiate the price on my new vehicle. It is a 2020 pre-owned Silverado that had some issues, missing floor mats, low fluids, low filter life, scratches and dents, etc. They refused to properly fix any of these issues because I negotiated an extra $250 out of my trade in vehicle, even though it is now posted for almost $6,000 more than offered during trade in. The only thing they did replace were the rotors since they were extremely warped. The service center employees were very nice when we had them replaced. Any of these other things would have been taken care of at any other dealership. For a used 2020 IN 2020 to have been sold with these problems after an apparent 150 point inspection is extremely disappointing! I had much higher hopes for Gamblin Motors, but was very let down with the overall experience. I have purchased a few vehicles in the past and this has been my worst experience. I do not plan to return for repairs, purchases, or recalls, and will find a new dealer in the future.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
I expect more
byon 10/17/2018
I took an issue to the main service department that was caused by the carelessness of their quick lube technicians to be resolved (they damaged the bulb socket for you fog lamp, which caused the socket to melt the back of the fog lamp leaving a large hole where the bulb should be)- I showed the employee the damage and told him the ENTIRE assembly needed to be replaced. This was on a Wednesday; I scheduled it to be repaired that Friday, at which point he said they would also address the open recall item. I drop my truck off Friday morning and return to pick it up that evening and was informed they ordered the fog lamp assembly and it would arrive in two days, which means I had to be without my vehicle AGAIN because they couldn’t think far enough ahead on Wednesday to order it that day so EVERYTHING could be handled in one visit. So I had to be inconvenienced twice for an issue that should have been resolved In one visit. And no, I was not offered a loaner vehicle. The icing on the cake is that they refused to admit fault in causing the damage to the fog lamp in the first place so that they could file it under a claim under my warranty instead. The employees in both the quick lube and main service department also try to sell women on services that are not necessary and assume females know nothing about cars. They insisted I needed my transfer case fluid and rear differential fluids changed when I have very low miles on my truck and brought me in a dirty cabin filter that wasn’t even the right size for my truck telling me the cabin filter needed to be replaced.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
No my best experience...
byon 01/25/2018
Unhappy with purchase...and keep finding additional things broken on a daily basis....and feel I overpaid! I do have to take some responsibility for not making the extra trip to inspect before finalizing purchase.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
bought used truck, but no mechanics report
byon 11/14/2017
all they would say they did was a 16 point check up. Wouldn't tell me what was found or done. Right away I noticed window switches not working, and 2 weeks later I had to pay $620 for spark plugs, wires and injection cleaning
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Great Experience
byon 10/17/2015
I had a great experience at Gamblin Motors. I never felt pressured. The sales rep...Chris Streuli was great. I would recommend them and will be checking there inventory the next time I am shopping for a car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Bad deals bad vehicles
byon 07/09/2015
We have bought 2 rigs from here the first was a 2007 cadillac escalade, the truck needed some things fixed and we negotiated the repairs in the sale deal and thought it would be handled being small town dealer reputation to maintain, but that was not the case, after numerous attempts to get the repairs done I ended up emailing the owner personally and he did then take care of the problems. ....not but a couple months later the wiring harness caught on fire and trapped my pregnant wife in the vehicle, we had that repaired via insurance and the people at gamblin said they would make good on it when we wanted to trade it in to come back, so now a year later we went back over our better judgement and bought a 2007 silverado 2500hd duramax and they did give us a good trade value as they said and then low and behold within 2 weeks the truck died and left me stranded in a parking lot, they told me to tow it to them to look at and they would "work with me" on the repairs, I understand I bought a vehicle with no warranty but it should have at least made it a week, come to find out the fuel filter plugged up, I had it replaced and it drove fine....until 2 weeks later it died again, again fuel filter plugged up and the filter head now had a leak, $250 later and I'm back on the road, and boom a month later plugged up again, I had the filter analyzed this time to find out the truck has sediment and algae in the tank and needed cleaned and the pump is below pressure and will need replaced at almost $2000. So pretty much 2 bad eggs same place, i don't even feel like they inspect their trade in just throw them on the lot. And I know for a fact they don't change the oil yet put a sticker that it was freshly changed with a date and mileage to return. Pretty much if you want a vehicle to last 1 month buy one from here.....
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
They are [non-permissible content removed]
byon 07/01/2015
My husband and I got approved for a 2003 white dodge 2500 long box with the VIN #3D7KU28C03G830782. On Thursday June 25,2015 we drove all the way out there from Boise, Idaho (8 1/2 hours)and were assured that the truck had full diagnostics run on it at their local Dodge dealership. We were also told the truck had the gauge cluster and the fuel transfer pump in the fuel tank replaced, due to the gauge cluster intermittently not working and the engine had an extended crank time. My husband is an established diesel mechanic and obviously knows what to look for so when we got there and he TRIED to start the truck and it had a very extended crank time, approximately 7-10 seconds, he wanted to know why. With the engine running at idle the check engine light would come on and all of the gauges would stop working intermittently (2-5 seconds) the ABS and brake light were on even with the parking break released. The ABS and brake lights would turn off when the truck started rolling, the truck ran and drove decent but we wanted to know why the so called problems that were "fixed" were still not working. My husband asked for a code scanner to see if the truck would throw any codes and it did, so from there we went to the dodge dealership who plugged into it with their scanner and found that there was a "short to ground to the ECM". At this point all of their diesel mechanics had left for the day and we were left with the choice of taking a truck home that possibly needed upwards of $8,000 worth of repairs or staying until the next day to hopefully have someone look at it. I just want to remind you that ALL OF THIS was supposed to done already, we were told that the truck had FULL DIAGNOSTICS run and any and all running issues were fixed PRIOR to our commitment and drive over to Washington. SO WE PAID to stay the night in a hotel and decided to have the truck taken to The Power Shop to get a second opinion the following morning and actually have the FULL DIAGNOSTIC run to find out why this truck is throwing codes. On Friday morning June 26, 2015 we found out the truck has a bad CP3 High Pressure Fuel Pump, injectors, and a short to ground in the ECM (probably for the gauge cluster) and they were quoted from The Power Shop $4,000 to fix it and I'm assuming that was just an estimate and it would most likely end up being more. At this point in time we were still interested in the truck and offered to still buy it if they took the $4,000 off the $21,000 sale price because they didn't want to pay to have it fixed. They told us NO because they are already losing too much money on the truck and they would rather take their chances at auction. They also told us to "watch out for it" because it will most likely end up in Spokane. Long story short my husband and I are still are in the market for a truck and we happened to notice that this truck has STILL not been taken off line, the price is STILL the same, the PROBLEMS have still NOT been fixed, and they went from two pictures of the truck to ADDING approximately 22 more pictures of the truck, I have called and they are still trying to sell it. Just a heads up they may not have wanted to sell us a "bad" truck but they're clearly willing to sell YOU one. They are [non-permissible content removed] and should be held responsible for trying to sell you an overpriced truck that needs thousands of dollars worth of work.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
I'd even recommend them to my Mama!!!
byon 06/14/2015
Salesman Dale Dunks and Finance Dude Tom are the best. Honest, fair, respectful and personable. Characteristics that are hard to find in a lot of car salesman. Their prices are fair and competitive and they'll make sure you get the best deal possible. I can only speak of Dale and Tom, but if the rest of the employees at Gamblins are anything like these two - the dealership is an A-One dealer. And if you don't live near Enumclaw - do yourself a favor and make the drive. Its a decision you won't regret it. Thanks Dale and Tom......you're the best!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Incredible Customer Service!
byon 05/19/2015
I bought a car at Gamblin's and went back to the Service Department a few days later to pick up a roof box and a bike rack. John and Scott helped me find the perfect sizes for my car AND had both items for me within two hours!! I was so surprised. I love these guys!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great car buying experience!!!
byon 05/19/2015
Buying my car at Gambliin Motors was a great experience! Cody helped me find the perfect car. He listened to what I wanted, clarified information, and really went out of his way to help me buy the car I wanted. I went back to the service department to order a box and a bike rack and had them within two hours of ordering!! Gamblin's provides exceptional service and is the only place I will buy a car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Poor customer service
byon 10/02/2014
This company is content selling broken merchandise. Their solution is to sell you a replacement to make it right. It should have been right in the first place. They are after your money, not your satisfaction.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Another new car from Gamblin Motors!
byon 08/27/2014
I have had exceptional service from Gamblin Motors ever since I purchased a 2009 Pontiac Vibe. Sales, service and parts--all great folks. I just purchased a 2014 Buick Encore from them because of their great staff and service. Make sure to give these folks a chance to get your business.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Best car buying experience ever!
byon 12/26/2013
Scott L. is the salesman you want to deal with when you are looking to buy a car! He went above and beyond to not only find the exact car we wanted, but to make sure we were completely satisfied with the purchase. There is no high pressure, and it was super easy to negotiate a price we were happy with! And his job didn't end when we signed the papers either, he followed up to make sure we were completely happy and well taken care of when we needed to use the service department. I would highly recommend seeing Scott the next time you are in the market for a car, you won't be disappointed!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Shopping for a vehicle
byon 04/02/2013
My husband and I went to Gamblin Motors for a Car we were helped by Chris Sreuli he was an excellent salesperson he did not push us into something we did not want. When we got there he had many vehicles for us to test drive. We had decided on a truck but was unable to purchases that one Chris did help us to purchase a Chevy Trailblazer we love it. He was very patient and made buying a car a very pleasant experience. When it is time to get our next car we will be going to Gamblin Motors and back To Chris S. to make our next purchase which will be a truck. Heidi and Vern Chambers
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
