Checkered Flag Volkswagen
Customer Reviews of Checkered Flag Volkswagen
Super sale
byon 04/20/2024
Scott was extremely helpful. Although he had appointment conflict, without his help we couldn't have found the unit we wanted. Kudos also go to Aali Ayson for running with the ball to the finish.
Great job!
byon 05/04/2024
Courtesy, professional and competent
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Maintenance Service.
byon 04/23/2024
Great staff. Very efficient.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Super sale
byon 04/20/2024
Scott was extremely helpful. Although he had appointment conflict, without his help we couldn't have found the unit we wanted. Kudos also go to Aali Ayson for running with the ball to the finish.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Tiquan service
byon 04/18/2024
Friendly and informative staff. Very knowledgeable and professional.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Buying experience
byon 04/08/2024
Salemen was very helpful. Very easy process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Got just what we wanted with no hassle.
byon 04/04/2024
Very much no hassle. Everything went smoothly, The particular car we wanted to apprise was on site and ready. No strong sales pressure although it was pretty obvious we wanted the car we saw,
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Really holds true to their slogan!
byon 03/24/2024
Aali was very patient with all my husbands questions and reassured him about everything. She was beyond excellent with her customer service and honesty.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
New Car Buying Experience with Nick! Five Stars
byon 03/22/2024
Nick Rios was an amazing representative of your company. He has a great demeanor and is very personable. He made my experience there simple, quick and pleasant! Fantastic guy and I will definitely send referrals to him!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
well done
byon 03/22/2024
Professional and friendly, and I find you most helpful with my consumer questions
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Well-managed team
byon 03/15/2024
Treated like a valued customer- engaged by employees who recognize me. 'Welcome' mat always feels out at CF. Glad to connect with Daniel at the desk. Top-notch follow-up on his part on my post-visit question.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Second new car
byon 03/14/2024
Came in Sunday was disappointed was waited around to get help. Sale person Aali messaged me told her of my disappointment. We scheduled a appointment the next day and set me up with a new vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
nice experience
byon 03/13/2024
Friendly and pleasant team members, timely service and being able to get a ride home and then back for pick up.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good service
byon 03/10/2024
Honesty about how long the work would take. Comfortable waiting area. Updates on progress.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Checkered flag, Volkswagen Virginia Beach
byon 03/03/2024
Scott was an amazing sales associate, he made the experience enjoyable, and he was patient with us, and very personable.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
New Car's First Recall and Oil Change complete!
byon 02/18/2024
Excellent communication with calling the service department and the automated text/email reminders. Easy to recognize amenities. Very nice meeting up again with Aali who sold us our car!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service
byon 01/31/2024
washed and vacuumed the car before returning it to me
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service and Service Advisor
byon 01/27/2024
My service representative Daniel Simmons was extremely helpful and professional. He was a pleasure to work with and deserves much appreciation for going above and beyond. It is hard to find quality employees who care, so Checkered Flag VW needs to reward his performance.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
ID4 Service and inspection
byon 01/21/2024
The whole process was comfortable and quick.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Checkered Flag 🚩 took care of my car issues and more.
byon 01/20/2024
My advisor handled my claim from beginning to end. The work was completed and I haven't had any issues with the repairs. I received email promotion for free oil changes which is amazing and I appreciate that emensly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Waste of time - Waste of money!
byon 01/16/2024
I was referred to "the dealership" by my mechanic. Being new to the area, I took my VW to the closest dealership to investigate a minor oil leak. I was told to leave it for several days and it would be checked periodically to ensure the work was complete. No problem - I rented a car for a week. Hours after I dropped off the car, I was told SUCCESS, your car is fixed. They supposedly cleaned off everything, drove it around and no leaking. I asked if, since I already rented a car as suggested and was on my way out of town, could I leave the car there to have it checked periodically. Nope. Turn around, halfway to Richmond to come pay $650 for the car and get the key. Now, I have two cars so it's going to need to stay in the dealership parking lot. Finally, I can get the car four days later when I'm back in town. Take it home, park it in the garage on a clean sheet of clean cardboard and by morning, there's more oil on the ground then BEFORE I dropped off the car. So I call the dealership. Noone to talk to, so leave a message. Next business day and no response to my message, so again call the dealership. Noone to talk to, so leave a message. Next business day and no response to my message, so again call the dealership. Noone to talk to. When I ask for the service head honcho, I'm told he's out of state, but to leave a message for Dillon this time. Ok. I leave a message. Next business day and no response to my message. Do we sense a pattern here? So at the end of the day, I drove to the dealership to get some help. Dillon only remembers one of my messages (Yet didn't call? Real dedicated to the job, eh?) and challenges me on whether or not my car is leaking --- maybe the spot on the ground that I'm seeing is old - from before the repair. I finally get an appointment for the next week. Now it's two weeks later and, in the meantime, my car is still leaking oil every night. Next quote is $2500 for the leak that they claimed to fix last time for $650. Needless to say, my car is not being repaired by Checkered Flag. It will never again be on the property. Even after complaining to management, nothing but excuses. What a waste of money and time!
Dub
byon 12/26/2023
There mostly fast easy
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments