Checkered Flag Volkswagen
Customer Reviews of Checkered Flag Volkswagen
Review type:
Excellent
Titan service day at VW checkered flag
by Teodolfo on 05/08/2025Efficiency and fast responseThank you for your positive feedback, Teodolfo! We're thrilled to hear you had an efficient and prompt experience at Checkered Flag Volkswagen. We appreciate your support and look forward to assisting you again in the future! Sincerely, Paul Williams - General Manager - (757) 352-2464 - paul.williams@checkeredflag.com
2024 Jetta
by Deborah on 04/30/2025Your service was beyond our expectations and we cannot say enough good things about your Service Dept. personnel. They were all very courteous and made us feel right at home for the couple of hours we waited for our car to have its first… service completed.Thank you so much for your wonderful review, Deborah! We're thrilled to hear that our Service Department exceeded your expectations and that our team made you feel at home during your wait. At Checkered Flag Volkswagen, we strive to provide exceptional service to all our customers. We appreciate your kind words and look forward to welcoming you back for your next visit! Sincerely, Paul Williams - General Manager - (757) 352-2464 - paul.williams@checkeredflag.com
Excellent
by Rodrigo on 04/28/2025Efficiency...Ty Pedro and GabbyThank you for your 5-star review, Rodrigo! We're thrilled to hear that you found the efficiency of our team, including Pedro and Gabby, to be commendable. At Checkered Flag Volkswagen, we strive to provide outstanding service, and your feedback is greatly appreciated. We hope to see you again soon! Sincerely, Paul Williams - General Manager - (757) 352-2464 - paul.williams@checkeredflag.com
Lease purchsse
by Sarah on 04/20/2025Phil and Kevin made the process easy.Thank you, Sarah, for your wonderful review! We’re thrilled to hear that Phil and Kevin made the process easy for you at Checkered Flag Volkswagen. We appreciate your feedback and look forward to assisting you on your next visit! Sincerely, Paul Williams - General Manager - (757) 352-2464 - paul.williams@checkeredflag.com
Nick rocks at CF VW!!!!!!!
by Marco on 04/13/2025The salesman is a unique person making a purchase be more than a purchase, the entertainment was the top of the whole transaction, but Nick is also very knowledgeable, understanding, adaptable, and helpful in helping us to identify the… correct car for our family without pushing a car down towards our throats, in fact, we he puts it on the customer to tell him what car to get, everything else he does as a standard car sales transaction. Not every salesperson is like Nick as he is a unique person making not only a sale but an impact on someone's life, that's why Nick should definitely get a pay raise or promotion but never removing him from the floor unless he wants to.Thank you, Marco, for your kind words about your experience with Nick at Checkered Flag Volkswagen! We are thrilled to hear that his unique approach made your car-buying process enjoyable and stress-free. It’s always our goal to match customers with the right vehicle for their needs. We truly appreciate your feedback and will certainly pass along your commendation regarding Nick. We hope to see you and your family again soon! Sincerely, Paul Williams - General Manager - (757) 352-2464 - paul.williams@checkeredflag.com
Great experience purchasing from Volkswagen Virginia Beach
by CM on 04/06/2025The sales person Nick was very knowledgeable on the vehicle and all of the accessories was very friendly and not pushy. I thought about the car for a couple weeks. He followed up once or twice and then I went back after driving several… others to make the purchase. I've already referred a friend to himThank you for your wonderful feedback! We’re thrilled to hear that Nick was knowledgeable and friendly during your vehicle purchase at Checkered Flag Volkswagen. It's great to know you found the right fit after considering your options. We appreciate your referrals and look forward to assisting you and your friends in the future! Enjoy your new car! Sincerely, Paul Williams - General Manager - (757) 352-2464 - paul.williams@checkeredflag.com
Great service great team!
by Linda on 04/05/2025The staff is always polite and ready to help! My service advisor was great!Thank you, Linda! We're thrilled to hear that you had a wonderful experience with our staff and that your service advisor made a positive impression. At Checkered Flag Volkswagen, we strive to provide excellent service, and your kind words motivate us to keep doing our best. We hope to see you again soon! Sincerely, Paul Williams - General Manager - (757) 352-2464 - paul.williams@checkeredflag.com
Great staff
by Tanisha on 04/03/2025Fatima is amazing!! She kept me informed about the progress of my car while getting repairs.Thank you for your wonderful review, Tanisha! We're thrilled to hear that Fatima provided you with excellent service and kept you informed during your car repairs. At Checkered Flag Volkswagen, we strive to ensure our customers have a great experience. We look forward to assisting you again in the future! Sincerely, Paul Williams - General Manager - (757) 352-2464 - paul.williams@checkeredflag.com
VW Service
by John on 03/17/2025updated 03/27/2025Always prompt and service is timely.Thank you for your positive feedback! We at Checkered Flag Volkswagen are delighted to hear that you found our service prompt and timely. We appreciate your support and look forward to assisting you again in the future! Sincerely, Paul Williams - General Manager - (757) 352-2464 - paul.williams@checkeredflag.com
Long time customer
by Michael on 03/24/2025Friendly welcoming. Knowledgeable employees in every department. Mentors assisting new staff members. Splendid amenities. Ease of scheduling.Thank you so much for your fantastic review, Michael! We really appreciate your kind words about our friendly and knowledgeable team at Checkered Flag Volkswagen. It’s great to hear that you enjoyed our amenities and the ease of scheduling. We look forward to welcoming you again soon! Sincerely, Paul Williams - General Manager - (757) 352-2464 - paul.williams@checkeredflag.com
A good experience.
by Jose on 03/06/2025updated 03/13/2025Straight no pressure sales rep. I was shown my options and given a straight out the door price.Thank you for your kind words, Jose! We appreciate you taking the time to share your experience with Checkered Flag Volkswagen. We're glad to hear that you valued our no-pressure sales approach and transparent pricing. We hope to see you again soon! Sincerely, Paul Williams - General Manager - (757) 352-2464 - paul.williams@checkeredflag.com
Excellent Service Department
by Christopher on 03/12/2025Upfront with info and very efficient.Thank you for your wonderful review, Christopher! We're glad to hear that you found Checkered Flag Volkswagen's service to be efficient and informative. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Paul Williams - General Manager - (757) 352-2464 - paul.williams@checkeredflag.com
Friendly staff and service
by Phyllis on 02/24/2025updated 03/03/2025Staff is friendly, updated on progress and pickup time in a timely matter. Mini detail cleaning was great.Thank you for your wonderful review! We're thrilled to hear that you found our staff friendly and that they kept you updated on your progress and pickup time. It's great to know you liked the mini detail cleaning as well! We appreciate your feedback and look forward to seeing you again at Checkered Flag Volkswagen! Sincerely, Paul Williams - General Manager - (757) 352-2464 - paul.williams@checkeredflag.com
How to keep customers Happy!
by Cruzan Enterprises LLC. on 01/10/2025Finally figured out what the original problem was.Service Parts
by Crystal on 12/14/2024updated 12/20/2024The client service team was very helpful and friendly.Thank you so much for your wonderful review, Crystal! We're thrilled to hear that our client service team at Checkered Flag Volkswagen was helpful and friendly. Your feedback is greatly appreciated, and we hope to see you again soon! Sincerely, Paul Williams - General Manager - (757) 352-2464 - paul.williams@checkeredflag.com
Great and reliable service
by Meghan on 12/15/2024Service was quick.Thank you for your positive feedback! We're glad to hear that your service experience at Checkered Flag Volkswagen was quick and efficient. We look forward to assisting you again in the future! Sincerely, Paul Williams - General Manager - (757) 352-2464 - paul.williams@checkeredflag.com
Love everything about VW
by Shirley on 11/10/2024We been a customer for more than 3 years and purchased 3 vehicles and the experience is always amazing. Jay from service department was the first person who help us and because of him we keep coming back. Samantha just sold us our last… vehicle and because of her my daughter is coming next week to purchase a vehicle so you guys have the right people working for you and I hope they stay for a very long time.Thank you so much for your wonderful review! We're thrilled to hear that you’ve had such amazing experiences with us over the years at Checkered Flag Volkswagen. It’s great to know that Jay and Samantha have made a positive impact on your visits, and we appreciate your loyalty. We look forward to welcoming your daughter next week and providing her with the same excellent service. Thank you for choosing Checkered Flag Volkswagen! Sincerely, Michael Wood - General Manager - (757) 490-1111 - Michael.Wood@checkeredflag.com
Annual maintenance with recall service
by Terry on 10/17/2024updated 10/24/2024Scheduling was easy and convenient. Service was quick and explained well verbally and by text with link to video.Thank you for your positive feedback, Terry! We're thrilled to hear that scheduling was easy and convenient for you. At Checkered Flag Volkswagen, we strive to provide a seamless service experience, and we're glad that the quick service and communication met your expectations. We hope to assist you again soon! Sincerely, Michael Wood - General Manager - (757) 490-1111 - Michael.Wood@checkeredflag.com
Appointment
by Stephen on 09/26/2024updated 10/04/2024CommunicationThank you so much for your review! At Checkered Flag Volkswagen, we value communication and strive to ensure our customers have a smooth experience. If there's anything specific you would like to share or discuss further, please feel free to reach out to us. We look forward to assisting you again! Sincerely, Michael Wood - General Manager - (757) 490-1111 - Michael.Wood@checkeredflag.com
Title?
by Mug on 09/21/2024updated 10/01/2024Staff was polite, funny, service was fast.Thank you so much for your wonderful review! I'm thrilled to hear that our staff made your visit enjoyable with their politeness and humor. At Checkered Flag Volkswagen, I strive to provide fast and friendly service, and it's great to know we achieved that for you. I hope to see you again soon! Sincerely, Michael Wood - General Manager - (757) 490-1111 - Michael.Wood@checkeredflag.com
👍🏻
by Tyler on 09/17/2024updated 09/24/2024Fast and accurate work , great and friendly advisors!Thank you for your fantastic review! We’re thrilled to hear that you experienced fast and accurate service at Checkered Flag Volkswagen, and that our advisors made a positive impact. We appreciate your support and look forward to welcoming you back soon! Sincerely, Michael Wood - General Manager - (757) 490-1111 - Michael.Wood@checkeredflag.com
BMW 4 Series
Porsche 718 Boxster
Honda Accord Hybrid
Thank you for your 5-star review, Rodrigo! We're thrilled to hear that you found the efficiency of our team, including Pedro and Gabby, to be commendable. At Checkered Flag Volkswagen, we strive to provide outstanding service, and your feedback is greatly appreciated. We hope to see you again soon! Sincerely, Paul Williams - General Manager - (757) 352-2464 - paul.williams@checkeredflag.com
by Checkered Flag Volkswagen on 04/29/2025