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Rick Hendrick Chevrolet

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Customer Reviews of Rick Hendrick Chevrolet

4.7
Overall Rating
4.73 out of 5 stars(48)
Recommend: Yes (10) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Don Schappert

by DonS904 on 02/24/2023

Josh Shank provided for an excellent car buying experience. No pressure and no BS!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

48 Reviews
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5 out of 5 starssales Rating

Don Schappert

by DonS904 on 02/24/2023

Josh Shank provided for an excellent car buying experience. No pressure and no BS!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Sales specialist

by Lori Page on 02/24/2023

Konnie and Demarko were great at getting me into the vehicle I wanted.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

F. Showalter

by Floyd S. on 02/16/2023

One of the best vehicle purchase experience, if not the best! Everyone from my sales consultant, sales manager and finance manager all were very personable, professional and attentive to my needs. I recommend Rick Hendrick colonial Chevrolet dealership to everyone as their Team gives Superior service!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent Service!

by Smathews1031 on 01/30/2023

Janae and her team have provided us excellent service! I'm the Transportation Manager at the Foodbank of Southeastern VA. We have a crucial role in the community and our days our driven by service. We need our fleet of vehicles in tip top shape to carry out our mission. Janae has been a very reliable and dependable partner in our fight against hunger. I can always count on you to get us in and out quickly, efficiently, and with the best price. Thank you for standing with us and being a partner we can trust. We couldn't do this with out you!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Mr.

by Ffpmdml on 09/01/2022

Staff were exceptional. Very friendly!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Exceptional Buying Experience

by William on 08/31/2022

From under the hood to interior/exterior features to financing, everything about the Silverado I purchased was presented and explained in a thorough, thoughtful, professional manner. Great product, great service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Service

by Chris12 on 07/25/2022

Tim was extremely knowledgeable and helpful. This is my second purchase from him in 6 months.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service

by tavio192000 on 06/17/2022

Took the car for maintenance had great experience that i took it back for collission.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Oil change

by Atl4112 on 06/15/2022

Great!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

2 out of 5 starsservice Rating

customer service

by Juan Ware on 05/25/2022

I had new tires and a alignment done, and still had the same problem. My question is , how can you do a alignment and not check the suspension. After having another technician check out my problem, I find out that I had a ball joint that was going bad. This leads me to believe that this was about how much money can we milk out of this customer!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starssales Rating

salesman / Caleb troup

by Madison Y on 05/07/2022

great salesman , met all expectations!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Oil change

by Fishing on 03/26/2022

Very fast service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Corvette inspection

by Rlschief on 03/09/2022

In and out fast.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service

by BamaNative on 02/15/2022

Quick & reliable

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Oil change

by Creggy757 on 09/17/2021

Amy was amazing and super helful!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Oil change

by Melanie Z on 08/07/2021

Belen was awesome! Super friendly, very helpful and she got me in and out quickly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Silverado Purchase

by Dianehenkes on 04/03/2021

Extremely Pleasant! Perla Colorado was Terrific! Coming back to buy another vehicle in a few months and will wait for her to help me. She is the best!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Sales Representative

by Zelma1020 on 01/26/2021

So helpful and kind very nice person very respectful explain everything where I could understand I am so thankful for her helping me may God bless her

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Josh Fenelus

by C.Adkins on 01/25/2021

Mr. Fenelus provided exceptional customer service. He was very knowledgeable with the used car process. He was able to meet all our needs in a vehicle while staying in our price point.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Car purchase

by Katherine on 01/10/2021

Bought my 3rd vehicle from Rick Hendricks yesterday. They've always been wonderful and able to assist me in getting into a vehicle at a price point that worked for me. My current purchase was made with Anthony Bailey who has been amazing with not only my purchase but with previous purchases made by both my mother and my daughter. If you want to truly have a wonderful experience in purchasing a car be sure to ask for Anthony.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

My new Traverse

by Lakesha on 12/02/2020

Great experience with Kameran and took care of me and met all my needs

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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