Land Rover Richmond
Customer Reviews of Land Rover Richmond
Class Act
by 07/27/2017
onWe don't have enough character space to share our full experience. To sum it all up, our sale experience was first class without the fluff. From our online search and communications all the way through finance. We knew what we wanted and what we didn't. Land Rover Richmond delivered without the hidden schemes and false sales pitches. We made our purchase with the information needed to make an informed decision.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
First time buyer
by 05/03/2016
onThe entire transaction went as smoothly as I could ask for. I intially started with a car buying service but quickly realized there was no need to use this service since my customer service team provided me a better offer. I would highly recommend this dealership and I would eagerly use them in the future.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
purchase of car
by 04/12/2016
onPurchased a Land Rover Evoque from Think Doyle. She was wonderful and very helpful on showing me everything about the car. She spent several hours with me and offered for me to come over again if I needed any additional support.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great experience
by 04/08/2016
onThank you to everyone that helped us at land rover richmond. It was the best car buying experience I have ever been through.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Loving my Evoque
by 04/05/2016
onI was able to complete the application process over the phone. I picked my vehicle out online and it took about 15 to 20 minutes to sign the paperwork in-house. It was smooth sailing, quick, & easy. I liked that Brian let us ask the questions and he wasn't overbearing. And I liked that John was ready for us upon our arrival. I have nothing bad to say about the experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Customer Service
by 02/09/2016
onI recently purchased a 2016 Range Rover and my experience was great. The process was fast and everything was thoroughly explained to me. Would recommend Richmond Land Rover to my friends in the future.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Best in class as far as high line dealers in Richmond!
by 02/09/2016
onJust purchased my second Range Rover Evoque. I cannot think of a service for the last or sales experience for the new one that was anything less than exceptional. I have had my share of luxury vehicles over the years, and I consider myself to be a well informed car guy. That said, I have pretty high expectations for customer service that are met at every level by Land Rover of Richmond. Everyone I interact with is consistently cordial, helpful and knowledgeable, Never have a problem getting an appointment, and the service is always well explained. I actually had the ability to watch my car being serviced on occasion. Nice to the the technicians treating the Evoque as if it were their own. Given that the Evoque seems to be a great eye catcher, I find frequently find myself referring others to the dealership,,and am confident they will be treated the same. Arguably one of the best car buying and servicing experiences I have had in Richmond!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Wonderful
by 03/23/2015
onThe entire crew made us feel welcome and very comfortable throughout the process. We didn't get what we wanted for trade so they recommended we go to another dealer and the would match their offer. They went the extra mile. Thanks so much.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes