Blake Ford
Customer Reviews of Blake Ford
Real deal dealership!
by 09/01/2021
onWhat a wonderful experience at Blake Ford. Very caring dealership, with a sales team that listens to your needs and works within your needs. After 40+ years of car buying experience, Blake Ford has blown me away. Ask for Carol Gray, she is awesome!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Worst car buying experience ever
by 08/22/2021
onWe usually buy a newer car every four to five years, so we know how things work at a dealership. This place is only in the business for the money, not the customer. The pictures online are very deceiving. We drove a very long distance to see an Expedition and when we got there, the car was very scratched up and had broken parts. They would not fix anything, and all of a sudden it became "As is". We looked at another Expedition. This one had two bald tires (pretty sure that is illegal to sale), inside was very dirty, and the price was not negotiable. All used cars were "As is". The sales manager pretty much said no car was negotiable because the market is a sellers market. They offer no incentives on their cars (i.e. no free oil changes, no free tire rotations, etc). Since we were in a crunch to get a vehicle, we sucked it up and purchased the car. I spent a good two hours cleaning the interior which was much dirtier than I thought. Had to buy all new tires. Two days after purchase, I received a phone call from a Blake Ford salesman telling me that the car that I was interested in only has now been sold. I then informed her that I was the one that bought it. This place is unorganized and not buyer friendly. On the plus side, our saleswoman (who was kinda new) was very nice and professional and the financial guy was just awesome. I will never return to this place again and will advise no one does.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
2011 Chevy Silverado
by 08/04/2020
onExcellent customer service. Mr Banks was patient and was awesome to work with. Love their setup how they have finance come right in and deal with you and made it short sweet and simple ..
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes