Blackwell Chrysler Dodge Jeep Ram

by nitemarechally on 08/18/2012

I'll start off first by saying that I had not purchased a car on my own before, so I did about a month of research before I started searching various dealerships online to see if they had the specific car I wanted. I called a couple of them and none of them had it, but they all said they'd call if they found one. One dealership did find the car I wanted at a dealership in another state which they sent me the window sticker for and told me they would call the dealership to see if they still had it. A couple of days later they notified me that the dealership told them they already sold the car. I ended up searching the car's VIN and finding out the dealership it was at. So I called them up and they said they still had it - unfortunately they were four hours away from where I lived. I didn't want wait until after I moved to go looking for the car again, so I made an appointment to test drive the car. I ended up arriving about five minutes before the scheduled time and the lady that handles the dealership's phone lines called, right as I parked my car, to check to see if I was still able to make my appointment. Once I walked into the dealership and told her that I was here for my appointment she notified me that all the salesmen were in a meeting and would be out shortly. "Shortly" was a huge understatement. I think I waited in the showroom for about an hour or more. There were other potential customers waiting as well in the back waiting room and this small snack bar-lookg area. I don't know if it was miscommunication between the staff or negligence, but I almost fell asleep. One the metting had finished I got to test drive the car and decided to get it. (Well, I did just drive four hours on five horus of sleep. Herp derp, I'm an idiot.) I had a trade-in car that they gave me more than the listed Kelly Blue Book value, BUT there was a "market value adjustment" $995 price increase on the car I wanted. (I had done research into common fake charges, but this was not listed on the websites I had looked at.) When asked about this [non-permissible content removed] charge, the sales manager(?) stated something like "the value of the car differs from each state." He also said he could take the charge off, but then he would just lower the trade-in value of my car. (My BS meter did go off at the $995 charge, but I figured I came to the dealership with a set KBB trade-in value for my car. Taking that BS charge out of the trade-in value the dealership listed would give me the amount I was set to take anyways. Also fyve owars ov slep + foar owar dryve wit no crewz [non-permissible content removed].) It's actually kind of funny they [non-permissible content removed] charged me when they put "car purchasing pamphlets" geared specificaly towards women. I thought it was a bit demeaning as I am sure there are women that know their [non-permissible content removed] as well as their are men that don't know their [non-permissible content removed]. Overall the salesman and the sales manager were nice and I had no issue with them.

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by datzunzcar on 08/28/2011

I recently purchased a KIA Soul here and am extremely impressed with the quick and painfree buying experience. I had an appointment at 5:15 pm and arrived a little early. Not a problem at all because I was quickly in with my salesperson and the financing, trade-in and buying process was over and done by 6:30 pm. The fastest I have ever been able to purchase a new car and with zero hassles. I had made an email inquiry the previous day and was called back later in the afternoon and then had an appointment for the following Friday. I was treated fairly, and very courteously. The experience was stress free and I recommend Blackwell KIA to anyone looking to buy a car without all the hassle and stress usually associated with the car buying experience.

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