Cavalier Ford
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Dealership Sales Review
sales Rating
Dealership/Friend for Life
Written by 04/28/2015
onYou hear catchy slogans, promises, and come on's from many car dealerships. I want to say that Cavalier Ford Lincoln Greenbrier doesn't just say they want to be your dealership for life they actually mean it and stand behind it. Most dealership during the courtship (when your looking and buying)are there to meet and exceed your expectations, then after 5 years and your warranty expires your a name on work order invoice. That isn't Cavalier, they stand behind you even years after your purchase, customer service, parts and service. I have been with Cavalier over 30 years because of the way they treat me and my vehicles. Not just when I'm buying and everything is perfect, they stand behind you when things are not so perfect. you will never leave the dealership feeling dissatisfied, ignored or mistreated. I manage a large information data center with thousands of customers, I used Cavalier Ford Lincoln Greenbrier in my last talk to my staff on how customer service should be done. They make each customer feel special and fairly treated even if the news wasn't so great. The management staff knows customer loyalty, the service staff knows customer satisfaction, and sales staff knows customers expectations and needs. I'm a Cavalier customer for over thirty years, and will be for another 30 years. I'm picky, cantankerous, and not easy to please, but Cavalier, you have earned my trust, loyalty, and respect. You all have choices, If you choose Cavalier Ford Lincoln Greenbrier as your dealership you will not be disappointed. 
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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cavalierford on 06/06/2015
Dealer Response
Thank you so much for this amazing five star review. We truly appreciate it. Please come back and see us again if you need anything.
Cavalier Ford Greenbrier
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