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Fair Oaks Chrysler Jeep Dodge Ram Service Reviews

  • 4170 Auto Park Cir
  • Chantilly, VA 20151 (map)
  • (888) 272-2417
  • Chat with Dealer
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Service Rating Most frustrating service department By frustrated95 on 11/21/14 05:43:51 PM PST
Recommend this dealer? No

First off I never write reviews, but I am so frustrated with this dealership, I felt the need to warn folks. This is the third time we have had our Jeep serviced at this dealership. We purchase our vehicle here and had "free oil changes" we were using. I must say that each time the experience ha...
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Service Rating Will never use this dealer again. By boriskorol on 10/24/14 08:49:46 AM PDT
Recommend this dealer? No

Called service department to schedule work to be done on recalls H19, N23, and P41 for my Commander. I was assured by the person on the phone that work will take no more than one hour and I could stay and wait before the work is complete. When I showed up in the morning two days later a person at th...
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Service Rating They were cheating. By looklook on 02/27/13 01:13:27 PM PST
Recommend this dealer? No

Last November, I went to this dealer to flush the power steer fluid of my 06 town & country. After a diagnosis, they told me that my power steer was leaked and had to be replaced with more than $1100. I asked them to show me the leakage and I couldn't believe my eyes because if it were leaked, ther...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Great recovery By victorddsr on 12/09/10 11:58:25 AM PST
Recommend this dealer? No

General manager refunded my money and was very nice.
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Comments (2)
Service Rating AVOID THIS PLACE AT ALL COSTS!!! THESE PEOPLE ARE [violative content deleted]! By tony20151 on 12/08/10 12:00:00 AM PST
Recommend this dealer? No

AVOID THIS PLACE AT ALL COSTS!!! BEWARE!!! The service advisors and techs could not find the problem to my Dodge. Instead, of honoring their inability to remediate my problem, they charged me for time loss on their behalf. When I asked for a possible fix and or diagnosis of the on going issue, they ...
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