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Fair Oaks Chrysler Jeep Dodge Ram


4170 Auto Park Cir, Chantilly, VA 20151 (map)
Today 9:00 AM - 9:00 PM
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Dealership Service Review

1 out of 5 starsservice Rating
Will never use this dealer again.
Written by boriskorol on 10/24/2014
Called service department to schedule work to be done on recalls H19, N23, and P41 for my Commander. I was assured by the person on the phone that work will take no more than one hour and I could stay and wait before the work is complete. When I showed up in the morning two days later a person at the desk could not find my appointment and said that vehicle cannot be done that day and offered to leave it. I had to leave in frustration.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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