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Dealership Service Review
service Rating
Dealers Attitudes
Written byon 06/25/2016
I purchased a Mustang in 2015. Along with the purchase I also purchased the extended warranty. I have yet to receive the warranty coupon book. Every time I attempt to get service from your dealership, I feel as though my business was not appreciated because I was told if I needed service I could get a loaner vehicle. This has never happened. I don't believe you should promise people things if you can't deliver on your promise. I will not be purchasing anything else from your dealership, not because of that, but for the attitude I received when talking to one of the service managers over the phone.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable