Ourisman Ford Lincoln

2nd fusion from you. 3rd fusion. Will be buying fusions from ourisman for next 30 years. Service customer since 2009. People were extremely friendly and helpful. Reason the experience was a 4 and not a 5 was management approach to sale. I told 2 different management handlers they were being disrespectful and I expected more given my relationship. Neither listened. Finally got an acceptable deal on car and then the inappropriate sales pitch happened again with the after market items. I remain disappointed in the experience because I had higher expectations from the dealership but I remain an ourisman customer and continue to recommend to everyone. I would feel like I had to go with a family member to ensure they were treated appropriately on the deal but I also understand you have to make money to stay in business.