Mercedes-Benz of Alexandria
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Dealership Service Review
service Rating
Great and knowledgeable service advisor
Written by 07/25/2012
onI took my 2005 Mercedes E class for service there and I was very pleased. They provide you with a free loaner for two days. My car wasn't ready on time and they even picked up the additional days of rental and upgraded to a shiny new Mercedes C250 for just $15 a day. I highly recommend.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes