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Customer Reviews of Handy Toyota

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536 reviews
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  • Great product and salesmen

    4 out of 5 starsby Clement L Roger on 06/06/2025

    As always the buying experiences was very good overall. Ali Kamal is always pleasant and professional, passionate about his customers.
  • Toyota Tacoma 2021

    5 out of 5 starsby Luca Karki on 05/30/2025

    I had a great purchase here. Chris and Logan got me a good deal on a truck and a good deal on a loan with a good rate!
  • NewCar!

    5 out of 5 starsby Joanne on 05/17/2025

    Our salesperson was very knowledgeable, friendly and respectful. His enthusiasm for Toyota cars was genuine and was reflected in his conversation and his many years selling Toyotas.
  • Handys is the best.

    5 out of 5 starsby VT on 05/12/2025

    Ali in sales and Dennis in finance made purchasing a car extremely easy and stress free.
  • Another great deal

    5 out of 5 starsby Bill Sawyer on 05/11/2025

    Ali Kamal and the rest of the crew at Handy Toyota have once again four us the vehicle we wanted at a very good price in a very tight market. The deal went through very smoothly from start to finish.
  • Great experience

    5 out of 5 starsby Carguru2815 on 04/29/2025
    updated 05/05/2025

    Josh and Handy Toyota was great. Took the time to show me all my features and made buying process super simple.
  • Vehicle doesn't pass state inspection after sale.

    1 out of 5 starsby Eric Hill on 04/30/2025

    They will sell you a vehicle that is portrayed to be safe with a current VT vehicle safety inspection sticker on the windshield. When you go to take the vehicle to a vehicle safety inspection out of state it may fail like mine did, less than a week later and within the warranty period listed on the sales agreement. My vehicle failed the tests for the tail lights and parking brake. Upon trying to contact the dealer to try to get these issues fixed under the "Handy Care," service that comes with a vehicle sale through the Handy Auto Group the dealership ignored my emails and phone calls and do not reach back out. The sales agreement did not list this as an "as-is" sale. I feel like I have been wronged.
  • Great Experience

    5 out of 5 starsby Eileen on 04/01/2025

    I worked with salesperson Kaleb, who was great. Prior to visiting Handy's, Kaleb answered my questions about the vehicle I was interested in, via email. When we arranged a visit, Kaleb had the vehicle ready and allowed me to take a test drive alone. Not only was that very trusting, it allowed me the freedom to decide if it was a vehicle, I was truly interested in. When I returned, Kaleb answered all my questions. The Handy Team was very patient while I worked out my financial plans. They also offered alternative financing options, if my plan did not work. Dennis explained all the extra package programs. He respected my answers and prepared the paperwork. Then he graciously prepared some of the paperwork again when I changed my mind about the electrical/mechanical program! Once financing was procurred, they all went above and beyond preparing my car. They also made sure I was knowledgeable and comfortable about the vehicle I was purchasing. They introduced me to the Service Dept. before I left and made sure I was comfortable with our transaction. I highly recommend Handy Toyota. Eileen Morse
  • Worth the drive.

    5 out of 5 starsby Andrew M on 04/01/2025

    Staff was helpful and not pushy. Followed up when and how they said they would. Lee was Great.
  • Flawless experience

    5 out of 5 starsby Heather Tremblay on 03/19/2025
    updated 03/27/2025

    Had a perfect experience at Handys Toyota in St Albans no complaints as usual they were working their hardest to meet my needs. Lee Bodette was wonderful as was the finance advisor . Thank you again.
  • Toys from Handy

    5 out of 5 starsby Shawn Richard on 03/25/2025

    Handy was awesome as usual! This is our 3rd New Toyota that we have purchased from Handy since 2021 and we had the pleasure of having Jesse Turner our sales consultant to work with again to help us get into a New Tacoma for our son. Thanks again Handy and Jesse for making it a Quick and easy process
  • Extremely Accomodating

    5 out of 5 starsby Oliver O on 03/25/2025

    I drove 220 miles to the dealership to buy a hard to find car. After a test drive and decision to buy the car I found that if I paid with a check it would've taken 10 days to clear and I would've had to drive back. Instead of that, Chris helped me find a solution that would involve less waiting and even had a driver drive the car halfway so I could pick it up easily. I found them trustworthy, kind, and extremely accommodating. If they weren't almost two states away I would go back to them for my next car.
  • Excellent Customer Service!

    5 out of 5 starsby K Burkett on 03/21/2025

    Jesse, Eric and Dan made the purchasing of my new Land Cruiser so easy and seamless I’m proud to continue the Toyota family experience!
  • Great in and out time

    5 out of 5 starsby Kellee on 03/15/2025
    updated 03/24/2025

    The car I was interested in was ready and waiting for me to test drive. The Pricing was very fair. Chris was very personable and not pushy about the sale.
  • Highly recommend!

    5 out of 5 starsby Kait Tilton on 03/18/2025

    I recently purchased a truck from Handys Downtown in St. Albans and couldn’t be happier with the experience. My sales associate, Matthew McMahon, truly went above and beyond to ensure I got the best deal. He took the time to help me weigh out my options and work around my hectic schedule, even taking extra pictures to highlight the features I cared about. The dealership offered an excellent trade-in value for my old truck, and thanks to Matt’s guidance and flexibility, I secured a deal that felt like a true win for everyone involved. My new truck is clean, comes with a fresh inspection sticker, and meets all my needs. I highly recommend Handys Downtown—especially if you get to work with Matthew McMahon.
  • Review

    5 out of 5 starsby Heather on 03/13/2025

    I had a great experience with handys downtown. Matthew was very nice and professional
  • Friendly and helpful

    5 out of 5 starsby Loryn on 03/14/2025

    Zach Sanders was very friendly and helpful and made our truck buying experience very easy. Thanks!
  • Great Experience Here

    5 out of 5 starsby Alex23 on 02/28/2025

    We really enjoyed the process of purchasing our new (to us) car from Chris. He was super helpful, personable and you could tell he's been in the business a long time. We look forward to returning to the dealership for our next purchase.
  • 2025 Tundra

    5 out of 5 starsby A Smith on 02/24/2025

    We just purchased a new 2025 Tundra, or couldn't have been any smoother. Thanks to Jacob and Dennis!!
  • Great vehicle buying experience!

    5 out of 5 starsby Ian on 02/13/2025

    I just want to thank the team at Handy Toyota for their incredible customer service, kind and welcoming nature, as well as friendly and personable staff. It just goes to show that you can go to a vehicle dealership in VT and can expect to talk to real, down-to-earth Vermonters. I appreciate the help and insight given by Samantha and Dennis, and I appreciated meeting Jason as well as getting Hilary and Ethan’s business cards. The staff at Handy Toyota are incredibly professional and the service provided is top notch. They washed my new truck for me before I drove it home at the end of January in Vermont :) Nothing but love!
  • Handy Toyota does it again

    5 out of 5 starsby Joe Trasciatti Holmberg on 01/21/2025

    We just leased our 11th vehicle from Handy Toyota, from Ali Kamal, who we’ve been using since 2010! If you’re looking for a new car, make the drive to St. Albans and ask for Ali. He’s knowledgeable, personable, and will work with you to get a great deal. We won’t shop anywhere else, and there are plenty of car dealerships 10 min from us.

About our dealership
Amenities
  • Complimentary Coffee
  • Shuttle Service
  • Rental Car Service Onsite
  • Vending Machines
  • Customer Lounge Area