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Customer Reviews of Murdock Hyundai of Lindon

4.8
Overall Rating
4.8 out of 5 stars(361)
Recommend: Yes (18) No (2)
Write a review: Sales | Service
5 out of 5 starssales Rating

The PAC MAN

by Tanner on 08/31/2022

The dealership gives fair deals and has high inventory which makes it a great place to find options David PACMAN is a good salesman and knows his stuff well.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
361 Reviews
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5 out of 5 starssales Rating

The PAC MAN

by Tanner on 08/31/2022

The dealership gives fair deals and has high inventory which makes it a great place to find options David PACMAN is a good salesman and knows his stuff well.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Loved our experience!

by Jessica Jeppson on 08/24/2022

We had a great experience, and loved our salesman David Packham. Super knowledgeable and honest! It’s a people first company for sure.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Excellent service. No pressure sales!

by Karin Brooks on 08/12/2022

Kevin was excellent to work with from start to finish. Called frequently with updates on the status of our delivery date. No pressure sales.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Listens better than the ken garff billboards

by Mike on 08/11/2022

Their salesmen are informative and educational, not pushy. I told the salesman that my wife was the customer, i just had the money and the budget. He got her the car that we could afford and that she wanted. Not the car he wanted her to want.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
1 out of 5 starssales Rating

Brand New Car, Serious Safety Issues

by lindsaydillree on 08/02/2022

We were so excited to buy our brand new 2022 Hyundai Santa Fe three months ago. Unfortunately it's only been a giant headache since then with serious safety issues. First the AC had problems. Sometimes it would work and sometimes it wouldn't switch modes so it wouldn't blow out of certain vents. We took it in but they couldn't replicate the issue so they sent us away with it. Then we had a vacation for the 4th of July and the AC stopped working in the canyon in nearly 100 degree weather. We have two babies and they were screaming in the back because they were so hot. Also on this vacation we were driving through Wyoming and needed to defrost the windshield but that vent wouldn't work so we couldn't see out of our front windshield. Then twice on the trip I went to back up and the brakes failed. It took the entire driveway to stop. There are kids running around that driveway all the time so it's a miracle we didn't run one over. The car has had several other less serious random intermittent issues as well. Because of these hazards we cut our trip short and took it into the shop. They were able to replicate the AC issue finally and replaced the module, but were unable to replicate the brake and other issues so those have yet to be fixed. In total it's spent 9 days in the shop so far. We're left driving a car that we don't even know when the brakes will work or not. Although this isn't any one person's fault, Hyundai should be making it right. We spoke to a sales manager and the best option they could give us would be to take a $3000 loss. Tell me why we should be the ones taking a huge loss and not the dealership? We tried opening a claim with Hyundai corporate over a month ago and that's going nowhere. Don't expect them to do anything if it's an intermittent issue they can't replicate. Trying to get ahold of anyone at the dealership is a nightmare. I tried asking to speak to the general manager, Doug, and was told twice that I would get a call back and never did. The receptionists will place you on hold and forget you're there. I've been on hold for 40 minutes once, and total I've spent over 2 hours being on hold with them. Basically just expect that if your car has any intermittent issues, no matter how serious, you'll be left with no legitimate options from anyone there. They don't care about cheating a young couple out of all their money. We'd definitely buy a more reliable vehicle instead if we could go back in time. I'd still give our salesman Brandon Grimes and our finance guy Adam Hurst 5 stars. They were both great to work with throughout the sales process.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Murdock Hyundai dealership is awesome

by Cindy Gabbitas on 08/01/2022

They where so great to work with!!! Very helpful, kind and accommodating Gabe found the car I was specifically looking for. Best car sales experience my husband and I have ever had. Thanks again for everything.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great service!

by Donnie Van Orden on 08/01/2022

David was excellent to work with! He was very personable and friendly. This is our second purchase at this dealership, would recommend if you’re wanting to buy or sell a vehicle!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Quick fast and in a hurry

by Justin Gallegos on 07/31/2022

I tell you what those men and women over their are some of the best I have ever had the pleasure of working with. They were not only able to finance are new car but also meet what are monthly payments stipulations. Iv been to a lot of other dealerships and usually end up in a fight trying to get a refund for deposits but not with these people. We were in and out in about an hour and love are new car. Ethan rawlinson was are sales man and he is amazing

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Good service and fast transaction

by Neal on 07/30/2022

Overall the whole experience was gray. The dealership has been easy to work with. They sold the car at MSRP with no mark ups. Which is huge and today’s economy. They kept me updated weekly with the status of my car in transit as we waited for the car to be built. And once the car came in the time of the dealership was very speedy quick.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Wonderful experience!

by Ashly on 07/29/2022

We had the best experience with buying our car. Everything was explained great and they took great care of us!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Excellent Service from start to end

by Gloria C on 07/11/2022

The process for buying a car from this place was smooth from start to finish! Mikah was a very friendly salesman and no pushy at all. The rest of the team that helped with the process were very helpful and friendly. We are overall happy with the whole experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Love those wheels!!!

by Diane M on 07/09/2022

They really were great to work with. We had to wait a couple of months to get the car we wanted. They called us every week to update us on the status of our wait time. They weren’t pushy but very accommodating. We would gladly recommend them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great experience!

by Ann on 06/30/2022

This dealership was great to work with. Friendly and helpful all the way through the process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Thanks Kevin!

by Kyler on 06/28/2022

Terrified to go in to buy a car but everyone was great. Kevin really helped me out and did not push me on anything

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Happy crybaby.

by Lynn A on 06/22/2022

The team at Murdock Hyundai was the best. They helped me through the car buying process without feeling pressured. Thanks especially to Brandon. I love my new Explorer!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great service from a great salesman.

by Kasey on 06/19/2022

Kevin did an amazing job working with us. He was able to relate to our needs and was great to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Braden Whitaker is the best agent we ever got!

by Tao Yang on 06/18/2022

Braden has been so helpful and supportive throughout the process of us buying our Elantra! The car model we want didn't come for a while which is something out of his control, and he was patient and transparent with the whole time! Couldn't be more happy to work with him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Fast and Friendly Sales

by Jason on 05/14/2022

Josh was very friendly and answered all my questions patiently and without pressuring for a sale. Very pleasant car buying experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Hyundai rocks!!

by Kaci J on 05/13/2022

Murdock Hyundai in Lindon with Josh Clegg was a great experience! Never thought I’d have to order a car but Josh was super helpful through the entire process!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Quick and easy

by Ryan on 05/06/2022

I came in knowing that I wanted a specific car and Josh got us ready to go super fast.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Awesome Ethan!

by Robert Patterson on 05/01/2022

Ethan at Murdock was the reason I bought this new car. Really did need one but he spent three hours with me knowing I may not really be a buyer! Great job!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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