Doug Smith Chrysler Dodge Jeep Ram
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Best car buying experience ever!
Written by 09/23/2014
onWe had a really bad experience buying our first car and so we were very nervous about going back to any auto dealership. But when we saw an ad for this car, we thought we'd take a chance on Doug Smith Autoplex. Thankfully, this experience was completely different from the previous one! We called Doug Smith Autoplex in American Fork and spoke to Joe V. We explained what we wanted and what price we could pay. To our surprise, Joe listened to us! From the time we set foot into Doug Smith Autoplex to the time we left with our "new" car, Joe never tried to be salesman, he was more like a friend. During the test drive, he showed us which roads to take so we could really evaluate how the car handled. He was polite, professional, and very knowledgeable! During the negotiating stage, Joe was never pushy. He cared about us and our situation. You don't find that in many auto dealerships anymore. We appreciated that he was honest with us and gave us what we wanted! We love our Toyota 2010! Thank you, Joe, for your excellent service to us!
-The E's
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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dougsmith on 09/26/2014
Dealer Response
Thank you so much for taking the time to leave this great review. We're so glad that we were able to prove to you that car dealerships can take care of their customers and make sure they have a great experience. It's great to hear that Joe took such great care of you. Thank you for your business and we look forward to seeing you again soon!
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