North Park Subaru

North Park Subaru was the first car dealership my boyfriend and I went to while looking for new SUVs. I knew I wanted to test drive a handful of different cars from multiple dealerships, but North Park Subaru was closest so we started there. First off, this was immediately unlike any experience I've ever had at dealerships because nobody rushed out to greet us--they let us be, then asked us if we needed help only after about 10 minutes. For two people who were in the very first stages of car-buying, this was perfect for us, since we got to check out the specs on all the cars in our price range before asking to go inside of one. Tim K. ended up being our salesman when we asked if he could open up a Forester for us. He unlocked it, showed us the inside/outside/all the specs, then asked if we wanted to test drive. We weren't sure about test driving quite then, but promised that we'd be back if we still loved the Subaru after checking out other places. Fast forward through a pushy experience at another nameless Toyota dealership and a blah experience at a Mazda dealership, when we did a test drive (again with Tim) on a 2014 Forester 2.5i Premium. It happened to be raining (how appropriate!) during the test drive, so Tim made sure to point out all the unique features of the AWD Subarus and how well they were made for that type of weather. Even after loving the test drive, we made it clear to Tim that we weren't really sure of our decision at that time and wanted to ruminate on it. Later that afternoon, I called Tim to tell him I definitely couldn't stop thinking about the Forester and that it was the car for me. They only had a white one on the lot, and I had in my heart that I wanted a black car. Thus, Tim arranged for a dealer trade to occur two days later (a Monday, since I visited on a Saturday) for a car with the exact specifications I wanted. We signed all the paper work, Tim and Mike Y. (the business manager/finance guy) explained everything in detail, and I got to leave with my first ever new car (and first Subaru!). Both Tim and Mike had fun, positive attitudes, were apologetic when we had to wait (it happens!), and made the process surprisingly less stressful than I anticipated it to be. The only slightly bad thing I can even think of was that Mike (the main financing man) seemed to have a lot going on, with a line of people out the door. This is by no fault his own, other than everybody seems to want Subarus, so the wait felt on the longer side. However, both Tim and Mike's fun personalities made this a moot point at the end of the day. I'm grateful for my first car buying experience to be with them!