Gillman Nissan

My husband and I bought a Nissan Altima from Jerome Hulett @ Gillman Nissan in Rosenberg in April 2008 and would recommend to anyone planning to purchase a vehicle to take your business somewhere other than Gillman. We traded in a truck when we got the Altima and were told that they would take care of turning in the truck to Ford (leased vehicle). We got every reassurance that it would be taken care of and left the keys with Jerome. 4 months later, we received a call from Ford because the truck was never turned in! It sat on their lot for 4 months and nothing was ever done about it. Hindsight being what it is, we should have never trusted them to turn it in for us. After repeated calls to the Gillman dealership and getting the complete run around (including a sales manager saying that they would never agree to that because they don't turn vehicles in like that - but why in the world would we have left the keys with Jerome and cleaned out the truck?), the vehicle was finally taken to Ford. It was an absolutely unprofessional, awful experience and I will never buy another vehicle from this dealership.