Bluebonnet Chrysler Dodge Ram

by kenneth18 on 12/16/2016

I contacted this dealership because I was wanting to trade-in my current truck for a 2500 Laramie. They are a little bit of a drive for me so I asked them via email for an estimated trade-in amount on my truck. Of course they tell me I have to come into the dealership so they can appraise it. This is sales tactic #1, get them into the door. So I drive out there and take a quick look at one of the rams. We have to cross a busy street to do this as a lot of their inventory is located in a different area. So we run across the street, my wife carrying my new born. Look at one of the trucks. Yes I like it, I have already done research prior and have already been to other dealerships. So we run back across the street were I'm now trying to get them to just give me a trade-in amount on my truck. The salesman (Clint Laubacj) comes back and says his manager says they can't give me a trade-in amount unless I test ride one of the trucks first. Sales tactic #2, get them into a new vehicle. Now the truck I'm wanting options wise, is a couple miles down the road in yet another lot they own. So I ride over there with Clint and test ride the new Ram. We get back to the dealership and they are still not giving me a trade-in amount. They write up the numbers to purchase the new truck and want me to initial it. I'm not going to agree to buy your truck unless you give me an amount on my trade-in FIRST! Sales tactic #3, keep the numbers vague and just try to make a deal. So I leave and message them the next day. I told them how much a competing dealership is offering me for my truck. I asked them if they will match it. But I do get a response the next day. Now its sales tactic #4. They look into some kind of system and find out how much I paid for my truck. My truck was a left over model year, and was purchased with a trade-in that the previous dealer really wanted and made a lot of money off of. Because of that I had got a good deal on my current truck. But because of that reason, this dealership now knows how much I have in it. And because of that comes back with a low ball offer. These type of dealerships are the ones you want to look out for. Do your research. Read the reviews. Don't let them screw you over. And walk away when they start playing their typical sales tactics. Read my warning and go elsewhere. There are so many dealerships available and online tools at your disposal. Don't let this dealership take advantage of you.

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by rram300 on 05/22/2015

I'd seen their commercials for years but finally decided to take the drive over to New Braunfels, TX. when I was looking to buy a new 2015 Chrysler 300, and am I glad I did. What I noticed is that their new vehicles are competitively priced if not a couple of dollars lower than dealerships in San Antonio but they dealer-install many more options than you would find at other dealerships. For example, at a similar or slightly lower price (without these options at other dealerships) I found my 300 already had navigation, back-up camera, front and rear parking assist, blind spot monitoring, heated seats, Beats audio upgraded speakers, remote start, etc. The sales staff was great (Jacob), not too many vehicles to look at but that's because they sell them so fast, the financing (Glen) experience was actually fun...that was different its usually a pain to have to sit though financing. I don't know about their service yet my car only has 1200 miles but overall I would definitely buy there again.

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