Print | Edit this listing

Sterling McCall Honda Sales Reviews

  • 22575 Hwy 59 N
  • Kingwood, TX 77339 (map)
  • (888) 712-5863
  • Chat with Dealer
Sort By:
Sales Rating LOVE! Written by Lnlg on 05/13/14 06:42:30 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I recently came in after my car was totaled, extremely upset and not looking forward to the car buying hassle. Raphael made the experience great, though. He let me look at, and know my options for several different cars until I was fully satisfied on my decision. I drove away the owner of an Accord ...
Read the full review

Dealer Response

I am pleased to hear you had a great time purchasing your new car with Raphael! Thank you for sharing your experience. We all truly appreciate your business and look forward to a long friendship. If there is anything else I can assist you with, please let me k... Read more

All Comments (1)
Sales Rating Only interested in a good report card Written by texlass63 on 02/24/14 08:38:07 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I thought I was at the end of my search and ready to buy and this dealership was recommended by a friend. I test drove 2 vehicles and was not overly impressed with either one but needed to to get a new vehicle. The salesman kept directing me toward the CRV although I was actually more interested in ...
Read the full review

Dealer Response

Thank you for your feedback. I would like more information on this situation. I would also like the opportunity to fix it. Please contact me via email at mcollins@sterlingmccallhonda.com. I look forward to speaking with you. Mike Collins, General Manager

All Comments (1)
Sales Rating Buyer Beware... The sales department need repair Written by kedra on 02/05/14 04:56:21 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I bought a 2011 Honda Accord July of 2013. At that time I was told the car was Certified, to discover when I went for service at another dealership, the vehicle was not certified. There was a gas in a tire when I bought the carhich I was told was cosmetic, but the service said it was a road hazard. ...
Read the full review

Dealer Response

We sincerely apologize that we could not meet your needs and we wish you the best of luck in the future.

All Comments (1)
Sales Rating Very Smooth Experience for 2013 CPO Accord EX Written by eljefe68 on 12/09/13 08:58:27 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We had a great experience buying from Sterling McCall. I submitted an online request for our car and was promptly contact by Errol H. He was very personable and low pressure. We test drove on Saturday, then I was communicating with him via e-mail and got the pricing nailed down via a brief phone c...
Read the full review

Dealer Response

Thank you for your kind words. I am pleased to hear that Errol and everyone else provided you with a great car buying experience. If there is anything else I can do to further your satisfaction, please let me know. Mike Collins, General Manager

All Comments (1)
Sales Rating Steer Clear of this Dealership Written by Jertzy on 05/28/13 12:54:57 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

We had a horrible experience at Sterling McCall Honda. The salesperson insisted we tell him how much we owed on our trade-in before giving us a trade-in offer. We declined, asking that we receive a market value based offer. He went away to speak to his manager, then returned with a smug sneer and sa...
Read the full review

Dealer Response

We are so sorry to hear that your experience with our dealership was a negative one. We strive for excellent customer service before, during and after the time of purchase. We apologize for any inconvenience this experience has caused you. If there is anything... Read more

All Comments (1)
ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific