Texan Dodge Chrysler Jeep Ram
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WASTE OF TIME. WILL ALWAYS STRONGLY, EXTREMELY RECOMMEND TO GO ELSEWHERE
Written by 03/25/2009
onIt took three months to get a deposit back from a previous attempt to purchase. Contract was signed and vehicle was handed over. Week later was asked to return to resign for better deal. Turned out they really hadn't financed me in the first place. They just wanted to make their month's quota (found out in the end). Returned vehicle and decided not to do business. When vehicle was returned had requested to get my deposit back. Was told it would take 1 or 2 days. Attempted to pick it up it was never ready and they had to look it up. After continuous calling and visiting various managers, none could help. >>>Supposedly >Rodney, the one guy that i needed to talk to was never there. After visiting another dealership, I was told who I had to talk to in order to get everybody straight, a day later had my check back for full deposit.
Was constantly told by Leo revilla that he didn't care about me getting my money, and didn't know who else could help me above Rodney, because Rodney was supposedly the head manager. ---Wrong--soon found out Chuck Cramer has him on a short leash. Go elsewhere, don't waste your time.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No