West Houston Volkswagen Sales Reviews
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West Houston Volkswagen Sales Reviews

  • 17113 Katy Fwy
  • Houston, TX 77094 (map)
  • (888) 439-1399
  • Chat with Dealer
  • Awarded in 2016

Sales Reviews

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Sales Rating Bait and Switch Dealer- Poor performer in otherwise great VW area Written by Love_my_VW on 12/11/15 04:13:43 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

West Houston was the typical pressure cooker dealership. They attempted to use standard bait and switch tactics with aim at manipulating the buyer. I had great experiences with all other VW dealerships in Houston when I was shopping for a new vehicle. West Houston did not honor their promise to p...
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Sales Rating Don't shop at West Houston VW Written by digusted on 11/01/15 08:30:10 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

My first and last experience with this dealership. I made an appointment with one salesperson; arrived to get a different salesperson who turned me over to a third salesperson. Why did I make an appointment? This dealership plays games and wastes your time. The price is a moving target. Whe...
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Sales Rating Preys on abs pressures people Written by Ms_Red_Foxx on 09/12/15 12:34:34 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Went to the dealership to look at the CC. They didn't have it. Asked to look at the Tiguan, they didn't have it. After spending 4 hours there, late into the night (after hours). I am pushed to lease a Jetta. Worst part is that I'm stuck with it. Wish I never stepped on the lot.
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Sales Rating Kevin sales Written by slacker3 on 08/10/15 05:42:54 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Kevin was great in handling my trade and getting me set up in a Jetta!
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Sales Rating Eduardo Gonzales Oustanding Salesman Written by takeitez07 on 07/30/15 08:51:38 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I purchased a 2015 Volkswagen Jetta about a week ago, the entire purchase process was the best experience I ever had. Eduardo was the ultimate salesperson, really personable and professional. The entire experience, from telling him what I was looking for, to the test drive, to the signing of paperwo...
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