Russell & Smith Mazda Sales Reviews Dealerships
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Russell & Smith Mazda Sales Reviews

  • 3440 South Loop W
  • Houston, TX 77025 (map)
  • (877) 283-8164
  • Chat with Dealer
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Sales Reviews

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Sales Rating Buying new car Written by andy192 on 05/06/14 06:49:48 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I just graduated college and buying a car from a dealership is a new experience for me. I talked with many friends who had gone through it, done tons of research online, and felt ready to hold my own going in. I went to three different dealerships including this one, and the experience at each was v...
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Sales Rating Culturally boorish insensitive salesman behavior Written by gn7305 on 02/01/14 02:39:17 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I donít understand how Mr. S. has such positive reviews. I certainly do not think he deserves these positive reviews. On June 10, 2013 I bought a new Mazda CX-5. I have owned this car (a Mazda CX-5 SUV) for over 6 months now and I love this car. However, the salesman who sold it to me- Sutoyo S.- ...
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Comments (1)
Sales Rating The old reviews are very old--- RS Mazda GREAT Dealer experience Written by mazdamax2 on 08/12/13 10:43:57 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My wife and I were in the market for a new vehicle. We buy all of vehicles through the Internet. The Internet sales manager, Sutoyo, contacted me via email within a few hours after my initial inquiry through the Mazda site. At least 4 other dealers did too, but there was something different about Su...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating least haggle deal Written by carshopp on 12/26/10 01:18:45 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I received a competitive e mail quote within a day. After doing my research on market conditions I returned to this dealer, asking for a specific VIN which was not on display but in the back lot. When I arrived that vehicle was pulled upfront and ready for a test drive. Agreeing on final price and o...
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Sales Rating Cheap (imaginary) cars Written by 57ytrf on 08/15/08 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I contacted the internet department of RSM to obtain a quote for an 08 Mazda, currently sold at 0% APR, $0 down. The manager replied with the best price in the area. When I asked for the VIN and the mileage, I found that the car offered does not really exist at the dealership (or at all?). After ...
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