Texas Dealerships - Russell & Smith Ford of Houston Texas
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Russell & Smith Ford Sales Reviews

  • 3440 South Loop W
  • Houston, TX 77025 (map)
  • (877) 698-6140
  • Chat with Dealer
  • Awarded in 2016

Sales Reviews

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Sales Rating Excellent, Friendly and Professional Written by lad3peas on 07/08/16 01:38:10 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My wife and I were very impressed with the service we received from the very beginning. We began our search online and began to call various dealership in search of our new car. Most of the calls we made were not good, we encountered people unwilling to help us. However, Russell and Smith Ford wa...
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Dealer Response

Thank you for your recommendation for Joe and our dealership! It's great to hear you found us after doing your research and that we could help get everything taken care of. If there is anything you have questions about, please don't hesitate to reach out to us... Read more

All Comments (1)
Sales Rating Sam is the man Written by Shane_Houston on 06/29/16 09:28:58 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Went in to buy a used Ford. Sam had the deal done in less than 30 minutes. Great service!!
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Dealer Response

Great to hear, Shane! If there's anything else we can do for you, please don't hesitate to stop by again soon. Thank you!

All Comments (1)
Sales Rating Best car buying experience Written by TexasChris on 05/30/16 06:57:52 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Thanks to Joe, he help me find the car me and my wife truly wanted. It took him no time to find it. Exactly how we described it to Joe. After the great test drive we went on we talk numbers and wow Joe was great on matching any number other dealers offered. I felt like the process was very smooth an...
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Dealer Response

We're glad we could help, Chris! Customer satisfaction is our team's number one goal and it's great to hear you and your wife had such a great experience working with Joe and Jason to find your new ride. Thank you!

All Comments (1)
Sales Rating The best. Written by bigredtruck4 on 04/30/16 09:03:17 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

wonderful buying experience, no pressure, no hassle.
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Dealer Response

That's great to hear! We hope you'll come back to see us again soon. Thank you!

All Comments (1)
Sales Rating Awesome Dealership!! Written by Tysbmw535 on 03/14/16 08:12:23 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My overall experience was Amazing; they worked with me to get me the car I wanted .... Joe Rodriguez Was a Great Salesman with Very good customer service. Trey The General Manager Made Me feel welcomed and even made the time to come congratulate me on My New Purchase, communication is Key and they w...
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Dealer Response

Thank you for your recommendation! It's so good to hear how much you enjoyed working with Joe, Trey, and the rest of our team to find your new ride. Feel free to drop in to see us again whenever you're in the area!

All Comments (1)
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