Momentum MINI
Customer Reviews of Momentum MINI
Phenomenal People!
byon 04/08/2024
Flew in from Kansas to purchase a vehicle from Patrick and Jason. I couldn’t have been more pleased working with these gentlemen. They are honest, friendly, and were straightforward. Absolutely one of my best car buying experiences. I highly recommend Momentum BMW!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Phenomenal People!
byon 04/08/2024
Flew in from Kansas to purchase a vehicle from Patrick and Jason. I couldn’t have been more pleased working with these gentlemen. They are honest, friendly, and were straightforward. Absolutely one of my best car buying experiences. I highly recommend Momentum BMW!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service
byon 04/08/2024
I recently purchased a certified preowned vehicle from Momentum Mini. My salesperson, Erica Hernandez, and finance manager, Reese Hogues, were both extremely knowledgeable, accommodating, and helpful. They made the entire process easy and painless. I highly recommend Momentum Mini.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Sales
byon 04/06/2024
I had the best experience, the salesperson was so helpful and explained with details. I had the best deal
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 03/26/2024
Easy, stress free and pleasant
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Recall Campaign handled well by the Mini dealership
byon 02/13/2016
My 2014 Mini Cooper S Hardtop was brought in for service related to recall campaign. The Service staff handled me and my car quite well. A loaner Mini was provided for my use. The experience was satisfying.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Ratings for Momentum Southwest Freeway
byon 02/11/2016
Michael Morado, in the service department, did an excellent job keeping me informed, The body work was superb. I trust Momentum on the Southwest Freeway to work with the insurance company and rental car company to ensure that I am comfortable while they are working on my car. The work was absolutely impeccable!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change
byon 02/11/2016
Austin Rusk provided excellent service. He was quick and efficient in receiving my car and getting the paper work done and had me on my way to work in no time. I will definitely come back to the same place for my next service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great customer service, nice facility
byon 02/10/2016
I was less than thrilled about the prospect of buying a new car, but the staff at Momentum Mini, especially Adeline Schultz, was very accommodating and made the entire experience fun and easy. I would highly recommend shopping for your next car here!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great art of Customer Service
byon 02/04/2016
I was greated from the very start with a smile. I got Ryan as my advisor. He pulled all the information my car had and informed me of the services I needed for my car. It was time to replace a battery which is good I dont want to get stuck. He told me about my upcomming services which I elected to go ahead and get out of the way. Time is very valuable to me that is why I like comming here. He got me a ride to work and had me picked up in the afternoon. I was suprised that the car was so clean when they finished with it. I will be asking for him in the future
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
This place is fantastic!!
byon 02/04/2016
I brought my BMW to Momentum for service. Peter Schermerhorn was my advisor and he was great. He kept me informed of my cars progress and got the work finished on time. I will tell all my friends that this is the only BMW dealer to come to. Thanks Peter!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
X5 maintenance
byon 02/02/2016
My rep Peter was one stop shopping. Well done! Easy to talk to and very professional.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Elaine's Review
byon 02/01/2016
Great experience. I felt honored and listened to. A warm and personal dealership.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Treated like family
byon 07/27/2014
My 2012 Cooper clubman was purchased with help from salesperson Brian B. Buying with Brian was such a pleasure! I am now considering upgrading to a countryman and wouldn't consider doing business elsewhere. I was treated like family by Brian and would like to feel I have returned the kindness. I am a nurse and helped mentor his daughter after she graduated from nursing school. The family at momentum is great, come join us.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Maintenance Plan/Warranty Plan
byon 02/11/2014
Funny how the Mini dealership I went to for Service in another state said everything my car needs is covered with my plans except tires but at Momentum I have all these "extras" that are needed and cost a lot of $$$$. Never going back.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Alexis Ferreris - Momentum Mini
byon 05/15/2012
I had the pleasure of purchasing a new Mini Clubman S from Momentum Mini this past weekend. My salesman Alex Ferreris was extremely knowledgeable, personable, and polite. He made the entire purchasing process enjoyable. It was like I was dealing with an old friend. I felt extrememly welcome by the entire dealership. They went out of their way to make sure that I had everything I needed for the process. I am extremely pleased with not only my new car but the whole process. I highly recommend Alex and the team at Momentum Mini!! Carl B. Houston, Texas
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Battery Problem
byon 10/07/2009
We replaced the battery in our 2006 Mini Cooper on July 25, 2008. It was supposed to have a two year warranty. The battery died again this week (Oct 5, 2009). Momentum Mini refused to honor the warranty saying we did not put enough miles on the car. You heard that right, not enough miles on the car (about 6,000 per year). It cost a little over $300 for the new battery and labor. This is our second Mini both purchased from Momentum. It will be our last.
- Recommend this dealer? No
Momentum Service Excellent
byon 06/07/2008
I have a 2004 Mini from this Momentum dealer and the service department is superlative. The group has always been cordial, thorough and conscientious, and meticulous in the work they do. The warranty on a Mini is quite a good one and the service department is even better.
- Recommend this dealer? Yes
1 Comments