Gillman Honda of Houston Southwest

On May 9 2008, I had my new Accord with VIN number 1HG*************85 serviced for the first time. I was surprised that the dealership service department deviated from the service program found in the manual of the car. After mentioning that I was there to have the A 1 service your technicians had no idea what A 1 service included. I had to ask them to have the tires rotated myself as they only intended to do an oil change despite the Honda service program. Furthermore, they informed me that I would have to disregard the car’s service schedule for the next oil change and they stuck a god awful sticker at the windshield informing me that I should have an oil change in 5k miles despite the cars oil life counter. To make things worse, they did not sign or stamp the service record booklet that comes with the manual of the car. I had to come back with it and force them to do so. Last but not least, despite their promises that they are going to enter the service work to Honda Owner’s link website the service department has done nothing about it a month and a half later, even though in the meantime, I have received solicitation to continue being their customer by email, mail and over the phone. As I said this is my first experience with Honda dealers. I hope there are better than this one.