Moritz Kia Fort Worth

my 76 yr old mother went to moritz kia just to look because of their weekly sales calls to her .they were pushing their 2014 kia soul hard .when she found out that souls no longer have cd players she said she was no longer interested,so the salesman quikly wrote her an iou,stating when he received his sales commission he would buy her a cd player for her new car.why couldn't he say sorry they don't have cd players ,he did eventualy give her a check for $300 but tried everything not too.they guaranteed her trade to be paid off and gave her a total cash price for new kia soul.well the amount allowed on trade was $1500 less than payoff and $2000 less than book value,that was added to note.the final cash price on contract was $3,200 more than the sticker,ect,ect. she liked the wheel skins (hubcaps)and asked could they be put on new car. mechanic looked and said no new wheels are 16in old ones are 18in.for this she was charged $499.00 !!! where was that money going to go? I went back with her Monday and saw manager and with no protest the final price was lowered $9,987.00 !!when greg from finance came back in he was becoming very irritated that we refused the ext.warranty,the flat tire warranty,ect.when we were getting up to leave he says to me when your mommies car breaks down are you going to pay to fix it??this whole experience has been emotionally damaging to my mom that they were doing this to her and she didn't realize it.how many seniors don't have someone to watch out for them,without me she would be paying an additional $10,000 for this car.