Moritz Chevrolet
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Dealership Sales Review
sales Rating
Great sale experience, after sale just ok
Written by 06/06/2015
onales process was easy and low pressure. We had done our research and salespeople came to a price we were happy with. Only negative is that I was told I would get the next 2 years of oil changes (up to 4) free. A week after I got the car, OnStar told me I needed an oil change. Figured it was probably just a sensor issue; took it to Moritz service and they told me it would need the oil change. The service personnel told me it would count against my 4 changes, even though I bought the car only 2 weeks earlier. I asked him if the dealership changed the oil before customers took possession of the car and he just shrugged and said "sometimes they do, sometimes they don't". Sales experience was good, after sale so far hasn't impressed, but after my free oil changes I'll be taking it to Firestone anyway.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes