LaRoche Chevrolet Buick GMC
Customer Reviews of LaRoche Chevrolet Buick GMC
Put on a part had to go to dealership
byon 08/02/2022
Was not happy. Had to wait on a part for 3 weeks. Had to drop off paper work. Was told that when I come in they would change the oil and touch some spots that didn’t happen
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Service
byon 05/31/2017
Worst dealership I ever dealt with. They gave me inaccurate estimates on service repairs and cost. Claimed that I need items repaired on my car that were working fine. Always take for a second opinion. Quoted me cost of over $7000 in repairs on different items that were unnecessary.
- Recommend this dealer? No
- Did the dealer honor all commitments made? No
Service turned away and recalls not advised.
byon 01/22/2013
I am new to the area of Brenham and took my car in for a checkup. My Denali had near 40,000 miles on it and I asked them about a 30,000 mile interval check up...I was told no one did those anymore. I also told them to check a noise in my breaks...I was told they were just fine. Shortly thereafter I began receiving the recall notices on the breaks and the tires as well as the fact that I was ready for a 30,000 mile special service, interval checkup! I was very disappointed and will never take anything to this dealership again. The gentleman who helped me was very courteous...but was of no use in the final analysis. The dealership was also very, very disorganized and actually dirty. Not some place you wanted to sit and wait on an automobile to be checked out.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
