Customer Reviews of Baytown Hyundai
Great experience!
byon 02/02/2020
We found the vehicle we were interested in on CarGurus, called ahead and spoke with Ms. Jeanetta. Since our drive was over an hour, wanted to make sure the vehicle was still available. She was most pleasant, met us as soon as we pulled in. Our transaction was a bit “unusual “ but they, Ms. Jeanetta and Lee Love in finance were both working with us to get paperwork done. We took possession 2 days later as desired by us. Overall, a seamless experience and we highly recommend Baytown Huydai!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Experience! Would definitely recommend
byon 01/09/2020
Just purchased my first Hyundai from Kimberly Woodburn. She listened to what I was looking for and helped me choose the right car for me, a beautiful 2019 Hyundai Sonata limited edition . I would (and already have) recommend her to people I know. I will be a return customer, for sure!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent Dealership
byon 11/25/2019
I'm writing to convey my thanks to Baytown Hyundai an in particular Jeff Surratt my salesman. Jeff was extremely helpful from my initial contact about a vehicle through the entire process until I drove off of the lot in my new Santa fe. Jeff's attitude was always positive in particular in handling the financing which can be quite daunting. I was quite specific on what type of vehicle I needed and what price range that I wish to remain at and through the process Jeff provided exactly what I requested. There was no haggling or arm twisting which can be apart of the process I must say from the finance department to the sales department everyone handled my needs respectfully and courteously, I only wish after dealing with several other car outlets I had made Baytown Hyundai my first choice I would highly recommend this dealership and I particular look up Jeff Surratt he is what a salesperson should be. Thank you to all of the staff at Baytown Hyundai for your help in my car buying process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent Customer service!
byon 11/12/2019
Was looking for a good, reasonable car for my daughter. As soon as we arrived Zachary Martinez came to ask if there was anything he could help us with & from that point on he made us feel welcome, comfortable & was very helpful! Great customer service! Also Mr. Ray was very helpful, super nice, explained everything very well! Great customer service! The manager was also very helpful and nice! I will definitely be recommending family and friends to the Baytown Hyundai on i-10! I PAID THE LEAST AT I-10 EAST!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent Customer Service
byon 10/13/2019
I am a repeat customer, just not as soon as I thought I would be. T.S. Imelda flooded my car I had purchased at Baytown Hyundai 4 months before she hit. I contacted Kim and Lee to let them know what happened. They were so helpful and had me into a 2020 brand new car before I could get a rental car. They did all of the work and I only had to get there to sign the papers and drive away in my new car. They truly help the community and their customers. I will be a three-peat customer when I purchase my next car, just hopefully not so soon 😉 Amazing service all around from beginning to end.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellence
byon 09/29/2019
We had a wonderful experience buying a car from Baytown Hyundai. Jeanetta was a kind and knowledgeable salesperson. She was so patient with us, even when we flip-flopped on color combinations many times. She took her time to answer all of our many questions. Chris in the finance department made the process quick and easy. From start to finish the process was enjoyable! Thank you Baytown.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Outstanding Buying Experience
byon 08/31/2019
Zain Naqvi and the staff at Baytown Hyundai are fantastic. Not only are they helpful and knowledgeable about their cars and services, the dealership has a laid back, no-pressure atmosphere. Zain went out of his way to listen and understand what we were looking for in our next vehicle. He presented several options for us to consider; when we made our decision he was able to give us a fantastic deal that exceeded our expectations. Don’t buy before you check in with Zain at Baytown Hyundai!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Ash is a great Salesman
byon 08/15/2019
Honest and friendly. Got the deal done. I will refer people to Baytown Hyundai
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2nd Car Bought At Baytown Hyundai
byon 06/27/2019
Zain Naqvi gave me and my son excellent service. I went in with my son who was looking to trade his 2017 Sonata in for a 2019 Santa FE. I was so impress with the service he received from Zain I also traded my 2017 Sonata for a 2019 Santa Fe Let's say Zain and Fez made me an offer I couldn't refuse. Fez the manager was able to work the deal and get us out in no time. Didn't have to spend the entire day in the dealership. This is the second car I've bought from them and because of the service we receive will return again and have let family members know if you are looking to purchase a car go by and ask for Zain Naqvi. Thank You Gentlemen. Will also like to give Pablo the porter excellent review for the excellent way he detailed my new Car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
I've been waiting for a year for the vehicle second key you owe me
byon 05/05/2019
I bought a 2018 SantaFe a year ago today and they could not find the second key. After phone conversations, visiting the dealer and emails I still do not have the second key. Next stop is corporate and the BBB.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Donna
byon 05/01/2019
Best experience ever. Salesman Deno and financial mgr Lee made this the most pleasant buying experience I have ever had. If you don’t believe me, just stop by and ask for Deno. He will make your stay very pleasant and down to earth as possible. They actually speak to you as a person and not as a profit. Stop on by and I think you will agree
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best experience ever
byon 05/01/2019
On April 24, 2019 we purchased a Santa Fe. My salesman Deno and financial manager Lee are the greatest. They made my experience simple and made the whole visit very pleasant. We showed up, and by the evenings end we owned the vehicle we came in for. My hats off to Deno and Lee and staff for a most pleasant transaction.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Definitely recommend
byon 04/24/2019
I absolutely loved Baytown Hyundai. So friendly, understanding and very very helpful! My salesman was top of the line!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
good
byon 04/23/2019
very nice. everyone I talked with were easy going and seemed very interested in what I wanted in a car. I feel I got a very good deal on the car I finally choose. no one rushed me and I was still in and out in under 2 hours with my car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great!
byon 04/23/2019
Baytown Hyundai is amazing! went to Ron Carter and we walked around for 20 minutes and no one came to help us. came to baytown and Willis immediately helped. second time purchasing a car from baytown, highly recommend. Willis is the best man.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Terrible Manager
byon 04/06/2019
Manager is rude and disrespectful and not helpful. Needs to be fired. Horrible way to run a company. Would love to speak to the actual owner and not the general manager because he was garbage.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Horrible General Manager
byon 04/06/2019
My brother had a contract signed by the Manager and planned to get it on Sunday 4/7/2019 he took off work the day before 4/6/2019 to be there on Sunday. And we planned on driving 6 hours to go and get it, my brother is 20 minutes away from where we live and gets a texts from his sales rep that they made a number contract with that was signed and she told him the GM sold it from under her to someone else. So we called the GM and not once did he apologize and was just being comepletly rude and disrespectful.
- Recommend this dealer? No
- Did the dealer honor all commitments made? No
buyer
byon 04/03/2019
Friendly staff and on the vehicle lots of modern technology.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Amazing car, amazing people. Great place to purchase a car!
byon 03/14/2019
My car buying expirince was completely changed after buying at Baytown Hyundai. Even thiugh I was excited about a new car, I was still apprihensive about the cost, credit amd how long the process was going to take becuase of purchases in the past with different places. Not here!! I was in and out, got a much lower rate and was treated like family. Thank you so much to all the people who helped me get a safe relaliable car that is incredible on gas. Donnie, Fiaz And Chris Thank you so much!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
THE BEST!!!!!!!
byon 02/26/2019
I love them. It’s fast and enjoyable service. They don’t waste no time getting you in and out with a car of your choice I recommend everyone to go there this my first car and I love it. Anyone looking to get a new car go to Baytown Hyundai and ask for Kimberly. She is the best not saying everyone else not but she helped me and if I was to ever get another car I would always go back!!!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Jeanetta
byon 02/12/2019
Jeanetta was absolutely fantastic throughout the enrire process of buy two cars. We will definitely be back to purchase new one!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Baytown Hyundai in Baytown, TX treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence at our Baytown area Hyundai dealership!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling. We will gladly inform you when a matching car arrives. If you’d like to see a vehicle in person, feel free to contact us. We look forward to serving you!