Lawrence Hall Chevrolet Buick GMC
Customer Reviews of Lawrence Hall Chevrolet Buick GMC
Great car buying experience
byon 06/02/2023
My salesman, Jayson, was very helpful and pleasant to work with. The dealership was a calm environment that I appreciated. The finance manager was knowledgeable and helpful. It was a very good experience overall.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great car buying experience
byon 06/02/2023
My salesman, Jayson, was very helpful and pleasant to work with. The dealership was a calm environment that I appreciated. The finance manager was knowledgeable and helpful. It was a very good experience overall.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change feedback
byon 04/27/2023
I had my truck in for a routine oil change but the oil pan was stripped. The part had to be ordered but it was still 2 weeks before I got my truck back. I would have thought I should have gotten a complimentary oil change, but I still had to pay for the oil change. Not exactly what I would call concierge service.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Lawrence Hall GMC of Anson, TX
byon 04/26/2023
The sales assistant, Lyle Baker, was very professional And knowledgeable. He has earned my trust as I have purchased four vehicles from Lyle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New truck purchase from trusted dealership.
byon 01/09/2023
Excellent considerate service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service
byon 03/14/2020
Got to my vehicle as quick as they could, even with the sudden snow/ice that shut down the area. Discovered issue was under recall / warranty & saved me some money too. Very professional.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Best Car Buying Experience Ever
byon 06/23/2015
This was my first time to ever purchase a vehicle on my own. As a female, this can sometimes be very intimidating and overwhelming. Clancy did an AMAZING job explaining everything to me and he really made me feel like he was there to get me the best possible deal. My 3 year old nephew was with me and he really went the extra mile to keep him entertained and show him all the cool features of my new vehicle. I would recommend this dealership, and Clancy to anyone for your next vehicle!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Truck, Great Service, Annoying Surveys!
byon 06/18/2015
Worked us in on a busy Saturday and we greatly appreciate it. These surveys sure are annoying, though. I bet I have received 15 surveys since I purchased the truck in late April from either Lawrence Hall or GM. Really don't have time for this stuff. Love the service, love the dealership and love the truck, but ya'll really should be more confident in yourselves. You do a good job - you shouldn't have to badger us with surveys to continually ask!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Enclave
byon 06/07/2015
The only negative part of my service was how long it took.. It took 2 hours and the waiting area was uncomfortable. I kept seeing big black bugs in the waiting area. Amy the cashier went above and beyond when trying to figure out why my warranty wasn't showing up in the system and even contacted the original salesman in El campo and faxed him the paperwork.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
lawrence hall customer service
byon 06/03/2015
I had a last minute 1200 mile road trip and only 48 hrs to plan for it. I realized less than 24hrs in advance that I needed my oil change and I only had a small window to get to the dealership and get it taken care of. I went at 12pm, on my way to pick up lunch for the office, and asked if I could come back at 2 pm. I told the guys that I had a 3pm work apt and asked if I could get a loaner if the car took too long and one of the gentleman said that wouldn't be a problem, however, when I arrived they said they had no more loaners left. After I found the guy who I had spoke with at 12pm and explain what had happened, he immediately took my car into the shop and made sure the oil was changed AND my rear right tire got patched for my road trip all in the short hour I had available. The guys really came through for me and I appreciate all their help. From my salesman Steve Porter to the maintenance dept, I always receive the highest standard of customer service. Thank you.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Suburban 2015
byon 06/01/2015
Fantastic Customer Service and follow up after our purchase! Terry was a great help with our purchase and JB got us out of there quick and fast and answered all of our financial questions and concerns! Would definitely buy from this location again!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
The extra mile
byon 05/07/2015
I feel like Casey went the extra mile. I asked him a question on a Saturday morning that he did not know the answer to, but he wrote down my question and called me back today with the answer.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great listeners!!
byon 04/30/2015
We went in looking for a new truck while knowing that we were upside down on our trade. We told Andre what numbers we wanted to be at, and he worked with the sales managers to get it as close as possible. We left VERY excited and happily driving our new truck!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Job
byon 04/01/2015
I have talked to very many car salesmen and purchased many cars, but I have never met a salesman as helpful and friendly as Logan Cravens. He did an excellent job helping us get our car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Outstanding Customer Service
byon 03/13/2015
Lon was awesome! He kept us updated on our vehicle's status and ensured everything was fixed and verified everything that qualified for warranty replacement! Superb customer service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Customer Service
byon 02/28/2015
I appreciate the personal assistance in getting me on the list for a loaner car while my vehicle was in for a day and a half servicing a water pump recall.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Thanks Richard
byon 01/28/2015
Richard Roberts is very good. We first bought our Sonic from Bob Bagley. When he pasted we did not know if anyone would come close to matching him. Richard has sold us one more Sonic and now my truck. We have a great relationship with Richard and everyone we have encountered.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2015 Enclave
byon 01/27/2015
It was a very relaxing enjoyable experience & our salesman done everything in his power to get us the best deal ever & had such a pleasurable sense of humor, I would defiantly recommend him to all our friends & family
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments