Rusty Wallace Kia of Morristown
Customer Reviews of Rusty Wallace Kia of Morristown
Dishonest Dealer - Be Careful Here!
byon 11/24/2019
Dishonest Dealer - Be Careful Here! I coordinated ahead of time about the purchase of a Kia Forte. I drove over an hour to get to the dealership (because they assured me the price they would sell me the car for). When I got there, they added $1000 to the price we discussed over the phone/via email. I ended up going back to Johnson City to buy a car from an honest dealer (Friendship Hyundai), where I got a much better car for the same money. Basically, they lied to me to get me out to the dealership. Terrible experience and I probably won't give Kia a chance again. Be careful when dealing with this dealership, they are not honest and will take advantage of you if you let them!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
great job
byon 07/03/2018
I want to thank all the people at Rusty Wallace Kia in Morristown Tn. for all they did for me, they made me feel important, you cant say that about a lot of dealerships today. Love my new car and I will tell all my friends that this is the place they need to go when they need a new car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
lots of hype nothing to show
byon 11/12/2014
Rusty Wallace Kia sent me a personal letter offering 110% KBB and free oil change for appraisal on truck. A 90 minute drive I looked at 2 trucks. A Ram 1500 and a 2011 titan pro 33K miles, my trade (2010 Titan 22K miles). It has some hail damage but great condition otherwise. Three hours later after waiting on Ram to arrive and then considering Titan they offer 10K for my Titan (7K under KBB) and 29K on 2011 Titan Pro ( found a 2012 Titan Pro less miles at Twin City Nissan for cheaper). Nice employees but they definitely tried to screw me. Not heading back. didn't need oil change but never offered anything for my time or drive
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
1 Comments