Johnson City Honda

Do not go here for a car! Finance manager(s) do not double check figures! We traded in a car & were told they would pay it off. A week after the purchase we received a letter from the finance co. that we still owed several hundred dollars on our payoff! No one from this dealership ever called the finance company to find the exact amount owed! Called the dealership & was told several times they would call finance co. After another week, called dealership again to see if they found out anything & was told they can't talk with finance co. because of confidentiality! And was also told because we had already signed paperwork there was nothing more they could do! Go somewhere else for a vehicle unless you enjoy getting the run around with customer service!! Once you sign on the dotted line at this dealership you're left holding the bag! Be VERY careful if you're considering going here. Better yet drive on by! This place has no customer service whatsoever! We are very disappointed in our experience here & will never go back to this dealership! Takes forever for return phone calls or emails. Once you buy here, you're forgotten & left paying for their mistakes! This place definitely needs to learn how to treat their customers!