Customer Reviews of Mercedes-Benz of Nashville
Rez
byon 04/26/2024
Ask for Rez, he is great! Helpful and not the usual pushy car sales guy. Made everything easy, definitely recommend.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Rez
byon 04/26/2024
Ask for Rez, he is great! Helpful and not the usual pushy car sales guy. Made everything easy, definitely recommend.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best buying experience ever for a nervous person
byon 04/26/2024
I had the best sales experience ever! They were so reassuring and answered a million questions! Autumn sold my ex husband a car last month; and without knowing she sold me my car too! 2 happy families!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
CEO
byon 04/03/2024
I shopped all over the country for the right deal on the perfect S680, Mercedes of Nashville was the above all the rest. Autumn was fantastic throughout the entire sales process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Highly recommended Mercedes Benz of Nashville!
byon 03/30/2024
I purchased a pre-owned GMC Yukon and I could not have expected a better experience. Our sales person, Mike, was patient, courteous and helpful. I would definitely do business with this dealer again!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
The Experience Matters
byon 03/16/2024
Greg was fantastic to work with and supported us throughout the buying experience. He went out of his way to make our first Mercedes purchase exceptional. Solid information, timely followups, and always professional (none of the sales comics seen at other dealerships). The dealership was immaculate and everyone we spoke with was exceptionally accommodating. Go see Greg if you want that same experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
The best selsperson and management!
byon 02/28/2024
The Mercedes Benz of Nashville has the best salesperson Autumn Ayres and the best management! This is 3rd Benz I purchased at this location. They knew how to make the customer happy. Professional, knologeble. I am not the best and easy customer. And it is not easy to sell anything to me. Thank you and I will continue working with Mercedes Benz of Nashville.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Autumn @ Mercedes of Nashville is AWESOME!
byon 02/13/2024
Just had the best experience at a car dealership I have ever had. Smooth, easy and fast…they are so good at Mercedes of Nashville.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Friendly, Honest & knowledgeable
byon 02/02/2024
My wife Amy and I had a wonderful experience. We went to purchase a lexus ES350 that was on their lot and in our price range and were not pressured to buy something different. In fact, it was the opposite! Scott Harrison Halpern advised us to stick with our plan and was very honest and knowledgeable about the lexus vehicles. All of the staff we worked with were friendly which made the entire buying process a great experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great crew!
byon 01/25/2024
Scott Halpern & John Yont were great! Scott found us the car we wanted and John trained us on the extensive features of our new car. Both were professional, courteous, prompt and thorough. Two thumbs up!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Happy Customet
byon 01/02/2024
MBoN had the model I wanted. Tom Moody gave me a fair price for my trade and Brad Snyder did a great job of pulling the deal together. I am very pleased with the process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Outstanding experience
byon 12/27/2023
Bought a vehicle there, had an issue with it as I drove it for the first two weeks. I contacted my salesperson, Leah Shinn, and she saw to it that my issue was resolved. I am truly grateful to this dealership for standing behind their products even after the "as-is" sale. Thank you MB of Nashville!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Chief
byon 12/01/2023
My buying experience was very good. I ordered the vehicle with the exact equipment that I wanted. Bradley, the sales representative was excellent to work with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
SERVICE AWFUL-SALES PERSON OF CAR GREAT
byon 11/30/2023
First let me start by saying my salesperson was great-JAN was her name. No problem there- BUT after I received my car 2 weeks later the service engine light came on- I was in a meeting across the street from The CoolSprings dealership so I thought I would just pull in the service department and let them know- I knew it was a diagnostic issue and they would need for me to return and them test it- I pulled into a bay- Guy came out - no one else was there so not busy- he could hardly function on getting the info- he went into the building and came back out a few times- then finally he said for me to come into service center and make an appointment- we then walk thru the main service counter to behind the counter and ended up me hovering over a girl at the switch board- HOW STRANGE - she was rude and like I was a bother- ask my name to look up - she found nothing- then ask for my vin number- told me to go to the car and get it- still she was like I was a bother- I feel like the service person should have gone and got the VIN off my car- but anyway she got it said they had nothing until December if I wanted a loaner- or I could drop off on Monday- I agreed to Monday- and booked Dec also just in case- SHE WAS SO HATEFUL - I drove off told my husband the ordeal and he said HECK NO NOT after buying a NEW car ---this treatment would not work- SO I called my prior dealer MERCEDES OF MUSIC CITY- they took my info then pulled up my VIN and got me in that day- NO PROBLEM!!! I pulled in- They had 3 guys come out w/ iPads- checked me in-& they were busy- then went inside to my assigned Service person- which she had an office for me to sit! - she reviewed everything w/ me - got me a latte - and then off I went TOTALLY FIRST CLASS SERVICE---- MY SUGGESTION AS A BUSINESS PROFESSIONAL IS THAT MERCEDES OF NASHVILLE NEEDS TO DO AN ON SITE VIST TO MERCEDES OF MUSIC CITY- THAT IS HOW IT IS DONE!!!!!! I tried several years ago to buy a car from MB Nashville and had a crappy ordeal- went then to MB Music City and was treated excellent- went back before I purchased this car and they did not have anything but MB Nashville did have what I wanted- although it was sold by the time I went in soooo they ordered my new car- JAN like I said was great- BUT I had a crappy salesperson before her- I WILL NOT DO BUSINESS W THEM AGAIN- I did contact my sales person Jan to tell her the service issue and she said I should have a called her BUT I DO NOT FEEL LIKE I SOULD HAVE TO INVOLE MY SALES PERSON TO GET SOMETHING TAKEN CARE OF! it felt like home when I went back to MB MUIC CITY- NEVER GOT A GREAT FEELING AT MB NASHVILLE- I DO NOT EXPECT SPECIAL TREATMENT BUT SPENDING THIS KIND OF MONEY ON A CAR IT SHOULD BE REALLY NICE- AND EASY!!!!!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
The great David bartol
byon 09/21/2023
David bartol is an excellent car salesman he deserves a great raise .I call him Mr customer service I'm retired army my wife and I will always buy cars from David bartol the dealership is excellent
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
2024 Mercedes GLE 4Matic
byon 08/12/2023
From the beginning the process of getting the vehicle that I desired was smooth. The salesman was knowledgeable, courteous and fair.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best car buying experience ever
byon 08/08/2023
Debbie was amazing, she was so kind, I didn’t feel any pressure to purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good experience buying used car at Mercedes Benz of Nashville
byon 07/20/2023
We had a good experience buying a used car at Mercedes Benz of Nashville. Their price was very competitive. Staff was friendly and professional.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service at this dealership
byon 07/14/2023
It’s was one of the fastest deals I ever made , I knew what I wanted before I got there so I took a test drive and they did the financing at a bank I wanted and Boom there it is S560 in place .
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Honest
byon 07/08/2023
We came in to look at a specific car. They were great with us. David Bartol made us feel right at home. Big city but small town heart. Thank you for a great buying experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Above And Beyond
byon 06/30/2023
By far my best experience dealing with a vehicle thanks to Mr. Jim Ransom. He went above and beyond to assist me as I was overseas awaiting vacation to come home. It’s a pleasure to have worked with Jim and his team.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
HAPPY S500 OWNER
byon 06/19/2023
The car was purchased/ordered by phone. The experience was seamless, enjoyable and satisfactory in every way. We have owned and dealt with Mercedes dealers, Lexus dealers and Audi dealers over the past ten years and my experience with Mercedes Benz of Nashville was, far and away, the most enjoyable car buying experience of a lifetime. I am 76 years old and purchased my first Mercedes on my thirty-fifth birthday. The reason for purchasing from Mercedes Benz of Nashville is our relocation to Nashville, TN following retirement.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Mercedes-Benz of Nashville first opened its doors in 2003 as a state-of-the art dealership just minutes south of Nashville, deep within the heart of Middle Tennessee. We're a dealership dedicated to offering the best new Mercedes-Benz and used luxury cars. We also believe in giving back to the community when and where we can. At Mercedes-Benz of Nashville, we stay focused on the things that truly matter: respect, honesty, and integrity. As a result, we have the pleasure of serving the fine people of Middle Tennessee, folks we're proud to call our friends, family, and neighbors, and we wouldn't have it any other way.
1 Comments