Jenkins & Wynne Honda

I purchased my vehicle NEW from this dealership, had been in and out faithfully for regular service, never took it anywhere but there, at 40,000 miles, started noticing my tires were looking bare, but I had all my receits where every other time I had them rotate and balance them. I asked them to rotate them again, at 48,000 miles, my brother marked the tires with a sharpie, and the air filter, he assured me there was no way they would be worn that way if they were truly rotating and balancing, so I made the servie appt. had the oil change, air filter, tires rotated and balance, they charged me the normal avg. $88.00 when they were finished my brother went out to look for the markings he had made and they were still there, not one tire had been rotated and the air filter was still there with the black dot he put in the middle, but they charged me for a new one. I went straight to the top service manager, Jeff Bateman, he apologized offered the next three services at no charge, going to fix it now. but bottom line, had we not caught them red handed ripping people off, who knows if they were even changing my oil? I had every reciept to show every 6500 miles faithfully serviced since the time I purchased and they were not willing to replace the tires, even though I had paid for them to be rotated and balanced properly to keep them from wearing. I now drive to Nashville to service my vehicle. I checked them to, and so far they are actually servicing the vehicle. I lost my trust with dealerships based on my experience with Jenkins and Wynne and the service manager, Jeff is one of the most dishonest managers I have met.